There are several elements such as supplier profile, reviews, ratings, etc. that you need to consider before buying on AliExpress. This will save you from being scammed by suppliers.
The e-commerce market offers opportunities for a profitable business. People are investing in it with innovation to increase their profit margins. However, scammers are also making their way into this market.
Every day, people complain of getting worthless products that are no good for the market. Most of the concerns now arise for products from AliExpress.
The platform provides competent support to its customers. This guide will elaborate on scammer identities, and how to avoid being scammed on AliExpress.
The first thing to know: what is AliExpress?
AliExpress is a subsidiary owned by the Alibaba Group, which is the largest e-commerce companies in the world. AliExpress was established in 2010 to sell Chinese products directly to the customers.
Some of the intriguing elements about AliExpress are given below:
If the product turns out bad, you’ll review the platform as bad, irrespective of its identity. AliExpress is, in fact, safer from various e-commerce sites, including eBay. In making it safe, it also offers a full refund if your product isn’t the same or doesn’t arrive on time.
There are several perks that AliExpress offers to its buyers. Here are some ways that you can take advantage of the buyer protection that AliExpress offers:
The dispute process can take time as it has to regulated with the seller back and forth. However, once it settles in your favor, you’ll get your product or your refund. In other words, the platform is safe to shop from.
Suggested reading:Is AliExpress Safe? How to Safely Buy From AliExpress
The product quality is the major concern when it comes to having a bad reputation for AliExpress. E-commerce sites such as Amazon, eBay, etc. integrate extensive quality control measures.
It’s not like that AliExpress doesn’t implement quality control processes. However, these vary from supplier to supplier. Each supplier has its quality control procedures. That is why products from AliExpress sometimes turn out to be junk.
You cannot identify standards, as they can be completely different from what you’ve ordered. That is why most businesses use Alibaba for their long term business needs.
The ineffective quality assurance processes are the main reason why buyers are reluctant to buy goods from it. However, if you’re able to find reliable suppliers, you may get your hands on some fantastic products too.
Even though the quality assurance processes of AliExpress is a bit mingled, here are some things that you should ensure before buying on AliExpress
You need to find reliable suppliers to ensure that the quality of the goods isn’t compromised. Here are some pointers that you can keep in your mind:
Assessing supplier profiles based on these parameters will mitigate the chances of finding ineffective ones. Moreover, you can also be strict in your requirements so that the supplier doesn’t claim later that the requirements were inappropriate.
You rarely find distributors that can ship products you need from AliExpress. Most Chinese products are shipped from China from their distributors.
The average shipping can take as short as 2 weeks or as long as 2 months. However, if there’s an option for express delivery, you can opt for that to get yours within weeks.
AliExpress uses three payment methods, including PayPal, credit card, and iDeal. Most users prefer paying via credit card because AliExpress offers points that can be redeemed later.
Whatever the method you choose, AliExpress ensures that every payment is secured and that the buyer isn’t ripped off.
The buyer protection offered by AliExpress lasts for a day only. That is why you must check the quality of the product to open a dispute in case the products are faulty.
In case the dispute isn’t genuine, you will have to resolve it. In addition, if you don’t file the dispute within 24 hours, you will have to resort to contacting PayPal or your credit card company for refunds.
Another thing to consider is the import tax that will be regulated with your shipping fee. If you’re a buyer, your transaction will include a series of trade regulations imposed by your country.
Custom duties and taxes must be paid for products coming from foreign soil. That is why make sure to know the complete price of the products before having them shipped.
There can several ways to avoid scammers on the AliExpress. However, here are some pointers that you should keep in your mind while shopping:
One of the clear indicators is to check the price. It’s true that you’ll find the inexpensive products on AliExpress.
However, there are times when the price sounds too good to be true. This is one of the most common signs that you can pick up while shopping locally.
That is why, while doing AliExpress shopping, inspect the price of the product. You can even check other platforms to see which is offering the lowest.
If the price posted by the seller is quite low, then it might be a scam. It’s better to avoid such sellers that are selling products at unrealistically low prices.
Another way to avoid fraudulent sellers is to be careful when shopping for branded products. Several brands, including:
They have already established their sites and platforms to provide their products to the customers. In case you want a sweeter deal, then going to AliExpress isn’t an issue.
However, scammers will often sell faulty products whenever a buyer is looking for branded ones. Therefore, if you’re encountering a seller that is selling branded products at a low cost, walk away immediately.
Using the Escrow service can give you an advantage while buying from AliExpress. The Escrow service acts as an intermediary between sellers and buyers for payments. On buying, the Escrow stores the payment from the buyer. The seller then receives the confirmation for the order.
The seller prepares the product and ships it to the buyer. The buyer can check the product and then accept the delivery. Upon accepting the delivery, the Escrow releases the payment to the seller. In this way, you can prevent yourself from being scammed by the seller.
This is perhaps the most common of a thing you can do. While shopping online, you can easily go for online reviews and recommendations. Customers that have bought from the seller before must have left reviews.
You can view these and check out whether the seller is trustworthy or not. Remember, choosing a seller that has near or over 100 reviews is a good option. Such sellers have been actively selling goods and you can count on them for your buying purposes too.
Here are some methods that you can use to buy safely from AliExpress without being scammed.
A good way to see it is to check when the store was opened. This will give an idea of how long the seller has been in the market. It’s not necessary that a fresh seller can’t sell quality goods. However, choosing those that are well-known in the market can help you get quality products.
As highlighted earlier, sellers provide a buyer protection policy that helps protect buyers from scams. These policies can cover various aspects of the buying process. From refunds to the resending of the product, several elements can be included in this policy.
While choosing a seller, ensure to go through their buyer protection policy. If the seller is offering refunds, then it’s a good option to go for.
In case the seller is offering anything in return for late delivery or poor quality product, you can go for buying. However, if no such returns or benefits are offered, then it’s better to look for someone who is offering.
Again checking for a star rating and reviews is a good option for avoiding scams. Customers that have availed the seller’s services before you leave stars and ratings. That is why looking for someone that has been working on AliExpress for quite some time is necessary too.
Their performance will be illustrated with the number of reviews and stars left by the customers.
You can go through the reviews to learn whether the product they’ve offered is of good quality or not. This will help you choose effective sellers without getting scammed.
Even if the seller is working on AliExpress for quite some time, their last purchase and frequency of purchase are also important.
This shows that the seller is actively supplying goods. It’s highly possible that the seller’s manufacturing has stopped but still has a profile.
In which case the seller will act as a wholesaler. Buying products from other sellers and selling them with their names is what such sellers will do. While checking for reviews, you can look for the last purchase and frequency of purchase in the profile section.
Just as Alan Rickman said in Harry Potter, always! Contact the seller before you make a purchase. It gives the seller a surety that a buyer is waiting for their order. In most cases, deliveries get late because they haven’t been fed onto the seller’s systems.
It’s not that AliExpress contacted sellers are sitting waiting for orders. However, communicating with the seller can later help recover your money during a dispute.
This will also give you an idea of how the seller is working. This is important particularly if you’re going for new sellers. Communicating with the seller can help ensure product requirements.
Avoid buying items with extremely low prices that sound too good to be true. Especially if you want to buy branded products, choose their home sites instead of AliExpress.
This is because scammers sell counterfeit products. Moreover, they do this by asking you to pay upfront so that they can run away with your money.
If you’re getting expensive or fragile items such as TV, cellphone, etc. don’t get free shipping. Most sellers that provide free shipping don’t care for the products during loading.
This damages the product and you receive damaged products. Even in dispute, the seller can simply blame the shipment for the damage. That is why avoid free shipping for expensive items.
Your country will be charging customs and duties on the products imported.
However, these costs should be included in the total cost of the product. If the seller claims that, no such duties will apply and asks for the payment, then walk away.
Opening a dispute in case there’s an issue with your product is a good way to recover your money. However, opening one before even receiving your product is foolish.
You should wait until the delivery date expires. The seller should send a tracking ID for your product so that you can track your product. Once you’re sure that the product isn’t arriving any time soon, you may go ahead with the opening of the dispute.
Another thing to do is to use your product before confirming the receipt. Remember, you only have 24 hours from receiving your product to opening a dispute. That is why; check your product after receiving it.
Read the user manual to make sure you’re operating the product right. Ensure that everything is alright then determine whether or not you should open a dispute. If the product isn’t what you ordered then go ahead for the dispute.
Suggested reading:AliExpress Dropshipping Guide
Here are some common FAQs about AliExpress scams that can help you out:
It’s true that AliExpress is cheap, and the reason behind it is the cheap labor cost in China. China is the biggest manufacturer in the world.
Their inexpensive labor cost makes it possible to get products at relatively low rates from other platforms. However, the product quality can be poor sometimes, which is why you should buy carefully.
Buyer protection is a policy that is offered by AliExpress. Its implemented on sellers so that the buyers can stay secure while buying. Sellers provide different buyer protection services such as refunds, reshipping, etc.
In order to get your products safely, you need to find someone that offers buyer protection. Most sellers often impose some conditions that make it difficult to get buyer protection.
However, the most common is the dispute, which can be initiated within 24 hours after the product has been received.
Replicas are available on AliExpress alongside with original products. However, replicas are available at competitively lower prices. So people mostly shop from AliExpress to get such kind of products.
It’s pretty simple. All you need to do is to go to the site. While opening a website that is not translated in your native language, the browser shows a popup, indicating conversion for the website’s language.
This is indicated on the top right (for chrome). You can select the link to get the site translated. In addition, you can also choose the “go to global site” link on the website to get it in English. This will get you to AliExpress English site.
There are some terms before you can open a dispute on AliExpress. First, you need to check whether the order delivery date has been expired or not. Orders should be shipped around in 60 days maximum.
If the seller has confirmed that the product has been shipped and it’s over 60 days, you can open a dispute. Second, you need to ensure that the product quality isn’t what you’ve ordered for opening a dispute. If the product has any kind of damage or isn’t what you’ve ordered, you can go for opening the AliExpress dispute.
Yes! As highlighted earlier, AliExpress doesn’t allow the Chinese to buy directly from it. Rather it was created to provide Chinese products to foreign buyers directly. Currently, AliExpress ships to 254 countries across the globe.
Suggested reading:International Package Shipping:The Ultimate Guide 2020
These filters comprise of stars and rankings that you can select from. Simply choose the highest star and you’ll be directed to the page of best selling items. In addition, you can also select best sellers alongside the categories to know what products are currently trending.
LeelineSourcing is an online sourcing platform. The company has been in the domain for years, assisting clients to get the best suppliers from China. It also has competent expertise in handling suppliers from various platforms such as AliExpress, Alibaba, etc.
Getting in contact with the support team of LeelineSourcing will help you engage with reliable suppliers. Moreover, the company ensures that you get the best of the services, including buyer protection offered by AliExpress.
With its experience in the domain, LeelineSourcing ensures that any fraudulent activities or scamming sellers are avoided. In addition, product quality and delivery are ensured so that the sellers can benefit from their investment.
Whenever you need to buy goods from AliExpress, this is the company to count on. From arranging sellers to ensuring quality products and fast delivery.
Getting goods from AliExpress is easy. However, you must take some parameters to avoid getting scammed. Ensure to inquire completely regarding the seller you’re buying from. Go for the ones with a high rating and several reviews.
Buy products by assessing and comparing their price rate. Always go for AliExpress’s Escrow service to avoid getting your money wasted.
In case of ineffective product quality or late delivery, open a dispute within 24 hours so that you may receive buyer protection. Engage with companies such as LeelineSourcing to get reliable suppliers, effective product quality, and agile delivery.
Suggested reading:How to Avoid Alibaba Scams: Ultimate Guide 2020