I often need to send samples and key components to my supplier in Shenzhen. I find that I have lots of problems when I send via air direct to Shenzhen, but not so many problems if I send via air to Hong Kong then overland into Shenzhen. Can you help explain this?
1. Local customs officers in China have a lot of room to interpret the rules and regulations as they see fit. So if your shipment gets stuck, it is up to you to explain to the officer’s satisfaction the details of the shipment.
2. Items shipped Air direct to SZ Airport have a much higher rate of problems because
a) the customs officials there are very strict compared to sea and land ports.
b) the volume is low compared to truck via HK, so they check a higher percentage of items.
c) if problems are found, it is harder for your agent to fix things at the airport rather than SZ land/sea port because, unlike a truck, they can’t easily turn a plane around and send it back to HK to try again.
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