The more advanced technologies hackers use, the more challenging it gets to protect a business and its customers from them. Nowadays, online retail companies apply various measures to prevent their stores from cybersecurity hazards.
These include getting profound eCommerce security audits and equipping sites with powerful software. For example, it applies to Magento stores with Magento 2 version being released and Magento 1 no longer supported.
The outdated website will cost you more due to security issues, lack of support from developers, and a narrower choice of functionalities. So it may be better to ditch M1 and move to M2. It’s a time-consuming process, but if you prepare the Magento store for migration will pay off in the long run. Let’s consider what to expect from fraudsters who “hunt” online retail businesses in 2022.
Recently Amazon has repulsed the largest DDoS attack in history. Experts acknowledged that it was an alarming sign. But business owners underestimate the danger of such attacks.
When hackers conduct a DDoS attack, the website slows down or crashes. The reason is that servers are overloaded with an immense number of requests. The number of DDoS attacks in eCommerce will likely rise during high sales seasons and Black Fridays. Thus, tremendous money loss is obvious.
Business owners also have to take into account the additional expenses that cyber-attacks entail. Even seemingly small DDoS attacks can make data vulnerable and undercover way more serious security breaches. After all, if people don’t consider your site to be reliable, they will seek more trustworthy options.
A frightful fact: 88% of organizations worldwide encountered phishing attacks in 2019. Phishing is all about pretending to be a credible organization. When it succeeds, criminals steal valuable data from customers or employees.
Let’s acknowledge that cybercriminals are quite creative when it comes to new phishing methods. The most popular amongst them are making fake phone calls, sending fraudulent emails, creating spurious checkout pages, and modifying URLs.
Almost all of us have learned not to open suspicious emails. However, a call from a bank can be so convincing! And people give swindlers the details that must never be disclosed to anybody. Having money stolen from a credit card is certainly painful for a person. And when people associate such episodes with a particular firm, it strongly affects its image.
For merchants themselves, phishing attacks can do much harm. For instance, cybercriminals sent scam emails to companies that used PayPal. Such a letter contained a notification that the account would be suspended or restricted due to unusual activity.
Frightened by possible material losses related to the account suspension, staff members could follow fraudulent instructions such as giving passwords or filling out some documents, thus providing the criminals access to the PayPal account.
Since using ransomware doesn’t require substantial hacking skills, such a type of fraud is becoming extremely popular. The malware penetrates the system through an email with a contagious attachment or sometimes through a pop-up on the website.
Once a person opens the letter or the message, a virus starts to encrypt the data. After that, hackers assign a sum that must be paid to regain access to the documents. Sometimes intruders threaten to disclose sensitive data to urge paying a ransom. Nowadays, a ransom is mainly demanded in Bitcoins.
When ransomware blocks an e-commerce site, a business owner faces several issues. Firstly, the company’s selling platform is temporarily unavailable, so all sales are suspended. Secondly, hackers have almost limitless access to confidential information.
Thirdly, a ransom for businesses is usually very high. Lately, a famous Pan-Asian retailer Dairy Farm has experienced such an issue. Without a doubt, the business’ image, as well as the financial and potential legal effects of ransomware attacks, are really destroying.
Recently such bots have become a huge problem for eCommerce worldwide. The malware easily proliferates throughout the web and performs a wide range of malicious activities. Reportedly, these bots make more than half of the overall traffic on retail websites.
Malicious bots search for vulnerabilities on the website and send the information to a botmaster. They can take over accounts, create fake ones, steal valuable data, slow down the website performance, and so on. Competitors on the market increase the usage of bots to spy on their rivals by price scraping and other methods.
The newest versions of fraudulent bots act pretty much like humans. So it’s getting harder to detect suspicious activity.
Cross-Site Scripting (XSS)
XSS vulnerabilities remain the most frequent type of issues detected on websites. It raises reasonable concerns over the question of customer security.
What About Protection?
Depending on the type of attack, the defense methods will differ. Below we’ll go over some essential cyberattack prevention tips.
- reducing the areas available for attack by placing computing resources behind content distribution networks (CDNs);
- using firewalls or access control lists (ACLs);
- using intelligent DNS resolution services.
- implementing spam filters;
- using two-factor authentication;
- employee training.
- regular data backups;
- using up-to-date antivirus software;
- employee training.
- using a server firewall;
- using a reverse proxy with a bot management tool.
- filtering and input sanitizing;
- using Content Security Policy (CSP).
To Sum Up
Both clients and businesses suffer from data breaches and financial losses. Brands take a burden of reputational costs combined with often-occurring and costly legal consequences. In the meantime, malicious actions bring hackers fruitful outcomes, such as:
- personal information;
- credit card data;
- access to the clients’ devices;
- control over online stores.
So whether you sell online courses or apparel, only constant examination of the website and complex measures to protect data can help tackle this issue.
About the Author
Alex Husar, chief technology officer at Onilab with almost a decade of successful Magento migration and PWA development projects for eCommerce companies around the globe. Being a Computer Software Engineering specialist, Alex is equally competent in terms of full-stack dev skills and the capability to provide project-critical guidance to the team.
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