|Order Amoun||Service Charge||Payment Term|
|Less than $100||$25|
|$1,000-$2,000||10.0%||$2000 or less 100% payment when placing order|
|$15,000-$20,000||6.5%||$2000 above 30% paid as deposit and balance paid before loading|
Tips:If your order is big enough and amount is far higher than $150,000,service charge and payment terms are negotiable.
The general process is the following:
1.Choose the products you want to order at 1688.com
2.Send us your request on our page LeelineSourcing.com
3.Make the first payment, which includes products, commission and domestic shipping within China.
4.Wait until all the products arrive at our warehouse.
5.After having all the products ready, we will pack them and we will let you know which products had stock as well as the international shipping cost.
6.You must make the second international shipping payment, only for the difference after we adjust the domestic shipment (what the seller actually collected), the commission (we do not charge you commission for products that were not in stock) and the products in stock.
7.When making your second payment we will send the products to the requested address and 1 or 2 days later we will provide the tracking number so you can track your cargo.
8.You just have to wait for the products to reach their destination to continue with the customs clearance process that changes in each country.
After making the first payment, it only takes us 1 day to make the order to the factories or sellers, it depends on them the time it takes to send us your products or to manufacture them (it can be 3 days or up to 15 days if they have to produce them). We also have to consider the shipping time between the city of origin and the city of our warehouse. In regular conditions this process takes 10 days from the receipt of the order until it is packaged and shipped to your country. Regular conditions means that the products are in stock or take 2 or 3 days to produce.
The costs are the following:
Payment of the value of the products
Commission payment for the products
Payment of national shipping (from the manufacturer to our warehouses)
Commission for payment either through PayPal, bank transfer or western union
International shipping payment
At the moment we accept payments through international bank transfer, Western Union or Paypal.
You can choose the payment method that suits you every time you make a payment.
You can buy the amount you like, the limits of both transfer and payment by PayPal should be checked with your bank.
You can use Visa or MasterCard through a PayPal account.
The commissions vary depending on the type of payment, in the case of Paypal is a commission of 5%, bank transfer is 15 dollars and for Western Union there is no commission fee.
Our profit is only in the commission that we charge for the total of your purchase in CNY (products only), the fees for payments are the charges that the companies charge us for processing the payments and we do not receive any benefit from those fees.
All types of payment we handle are safe, to make payments through PayPal, you checkout directly on their payment gateway, while in the bank transfer or Western Union, it is very important that you verify carefully the data you provide for making the transfer.
Bank transfer and Paypal transfers must be made in dollars. Since in China there is a limit amount to receive dollars, international bank transfers have to be sent to Hong Kong and as for Paypal, it does not accept international payments in CNY, so both types of payments must be made in dollars. Payments can be made directly at CNY through Western Union.
No Minimum Order.
The number of pieces you must order per product is based on the rules of each store and each product on 1688.com, so you must follow those rules or minimum order requirements.
Each product has a price list depending on the amount you purchase, so you should check on the information provided for each product within 1688.com
In the shopping cart you are adding the products you are going to buy. The wish list is a list where you can have products marked or saved without the need to buy them, you can use it to store those products that interest you or products that you buy constantly, and from the Wish list you can add products to the Shopping Cart.
If you are adding products to your shopping cart on different days, this may be lost in the future or the products may be canceled at 1688.com, so we recommend saving the products in Excel and then making the bulk purchase or you can also add the products to the Wish list and after add them to the shopping cart.
There is no set time since it depends more if those products are erased from 1688.com, if they change the price or rules, so when changing any of these factors your carts may be affected, we recommend ordering in the shortest amount of time.
Of course, you can adjust the quantities you want for each product before checking out and paying. If you adjust any product you must follow the rules of both minimum order quantities as well as price list depending on the quantity you buy.
To place an order through Excel, you only have to write down all the links of the products you want in column A, then upload the file and choose all the products of those links.
Ordering through Excel helps you choose products in bulk and not 1 for 1.
If you had a product’s link and can no longer add it, it is due to two different reasons, the first is that the product no longer exists and was deleted from the page, and you can verify the link yourself. The second reason is that there are not enough stocks of that product, we recommend to review this data with more detail.
In the domestic shipment each seller has different costs and shipping rules, it is impossible for us to know exactly this price, for which we charge an estimated average of most sellers and adjust the actual price that was charged before you made the second payment. There is a shipping cost for each vendor, so it is advisable to order more products from a single store so that the price of the domestic shipment does not impact the cost of the product.
If the purchase is made and the seller does not ship the products, then we request the refund of money by means of buyer protection at 1688.com
If we detect a defective product at a glance, we will let the seller know and request for a refund, change or compensation.
The domestic shipment is the shipment made by each store or factory from its place of origin to our warehouse, each store charges a domestic shipment, which is why it is convenient to order more products to a single store than to several in order to avoid an important increase on the product’s cost.
YES, we can send to any country, however, not all transport companies send worldwide, if you need to know more details of a particular company please contact us.
The domestic shipment is calculated by each seller within 1688.com, sometimes it is by weight or piece, but all sellers have different shipping rules.
The cost of the national shipment depends on the weight and dimensions of the product, to give an idea of the shipping costs to your country please enter the following link
Of course, we can consolidate your merchandise and send it to wherever you like, the transportation costs to the address that you want are on behalf of the client.
After sending your cargo, we will provide you with your tracking number with which you can track your shipment with the carrier of your choice.
No, the products do not include any taxes.
If you need to buy a product with large dimensions, please contact us to be able to contact the transport companies and verify if the shipment is possible.
Yes, we can divide an order into different shipments, as you request.
If you wish to declare another value on your invoice or need special specifications on your invoice, please request it within your order.
No, the payment of taxes and customs clearance is made by the client.
It is part of your responsibility to know what products can be imported into your country, there are some products that have restrictions and others that can not be sent.
Prohibited items are drugs or narcotics, weapons and flammable items.
Items with restrictions are products that contain batteries, liquids, powders and trademark products.
If you require special packing or packaging and it does not imply a higher cost, we can gladly offer it to you, in the same way you can request boxes of some special size or extra protection insert for the box. We will try to pack the products as best as possible so that they do not suffer any damage.
If your package is lost, we will try to request compensation from the company, but there is not always an answer. Shipments are made through third parties to have a low cost per kilogram, so if you require insurance, it is better that you request it.
If you require insurance for your cargo, it is necessary to request it to be able to quote the shipment with these requirements.
We will send proof photos that your products have been shipped complete, but there are occasions that the transport companies or the customs take products from the inside of the boxes so we can not take care of this type of situations, if you have a similar problem, please contact the courier company in your area.
1688 belongs to Alibaba group, which owns alibaba.com and Aliexpress.
Currently, more than 50,000 vendors are concentrated on 1688.com, each vendor or factory has its own store and offers its products. It is the largest wholesale site within China due to its low prices.
The providers on this site need to have a commercial license issued by the government to be able to sell here. Many companies buy their products on this page and then resell them internationally and even do dropshipping.
The form of payment is through Alipay or in some cases bank transfer between banks in China.
The payments are in Chinese Yuan or renminbi, for which it is necessary to have a CNY account in order to transfer the money.
Most salespeople only speak Chinese.
Within the platform of 1688.com there are no shipments abroad, all quotations of shipments are domestic.
If you contact a factory and you are lucky enough that they speak your language, receive international transfers and they can ship to your country, there is a risk that they will not send you the complete products or even that they will not send you anything, for which you would lose your investment.
If you live within China and place orders directly, it is totally reliable as there is buyer protection that 1688.com provides to their customers.
If you want to learn to navigate within the page 1688.com as well as to know the important points, learn how to choose between one vendor and other, know which supplier is better for me, to receive shopping tips and other concepts, you can acquire the course in the following link
We can´t receive product returns since we only provide the international shipping and purchase service. If the seller agrees to receive the product back, all costs related to the shipment returns of the products will be paid by the customer, so we always recommend asking for product samples before making large purchase.
For our part, there is no guarantee of quality since we are not the producer, it is important that you ask for samples to verify that your quality requirements meet your expectations.
You can request photos of products from vendors and mainly by physically checking the product through samples, one tip is not buy the cheapest product because if they sell it at a low price, it should have differences in quality with respect to other products.
If the seller does not have all your products in stock, we will let you know in your order, showing the stock and the no stock products. At the moment of making the second payment of the international shipment, both the commissions and the sum of the products in stock will be adjusted, paying only the difference.
It is necessary to open the boxes or bags where your products arrive to be able to package them correctly and with your specifications, so when transferring the products from one package to another we will see your products, but we do not check each individual package.
It is necessary to send a request or question to the seller with the specifications that you require, in case the seller can manufacture it, we can gladly provide the purchase and shipping.
Contact us so we can send your questions or doubts to the vendors.
There is no cost for storage during the first month, after one month it will be charged CNY 300 per cubic meter per month or its proportional part in dimensions and time.
The maximum time we can store your products is 3 months, then the products will be used to pay for storage costs.
Unfortunately there are no cash returns from the sellers without a justified reason, in case they do not require the products will be given as abandonment and there will be no economic refund.
You can find us through Facebook in the following name LeelineSourcing
In the same way you can send us a WhatsApp to +86 13986152456
Or by email to the following address: [email protected]
You can write us in English.
Schedule of our warehouse in China, Shenzhen time from 9 am to 6 pm Monday through Friday.
Schedule of attention in English and Spanish through WhatsApp or Facebook, Shenzhen time from 9 am to 6pm from Monday to Friday.
So you’re wanting to import products from China, but you’re not sure how?
Building a business can be incredibly rewarding, especially when you have an idea and you’re ready to execute.
However, when it comes to sourcing products, most people give up.
They don’t know where to go, they don’t know how to start, and oftentimes it leads to wasted time and money.
Thankfully, there’s an easy way you can source products on 1688.com, one of the most popular Chinese product sourcing sites.
You can find a vast number of products in all shapes and sizes, with reputable vendors, and all at an affordable price.
But, before you head to the site, you’ll want to follow our guidelines to get the most out of the experience.
In this article, we’ll show you exactly how you can source products from China through 1688.
You’ll learn what the site is, how to navigate it, and how to wholesale from 1688 china, answering your most common questions.
Let’s jump right in!
Whether you’ve been in business for years, or you’re just starting out, I’m sure you’ve heard of Jack Ma.
He’s the founder of Alibaba, one of the most famous companies in the world, and also one of the biggest.
Alibaba is a group of Chinese companies, and 1688.com is a subsidiary of Alibaba located in China.
1688.com called “阿里巴巴批发网” is mainly used in China’s domestic market as the website is primarily in Chinese.
It’s used in both business to business (B2B) and business to consumer (B2C), as well as wholesale and manufacturing.
Most people use 1688 as an easy way to find products to source for their businesses.
since it’s very simple to find suppliers, products, and scale up your business with the platform.
Suggested reading:1688 Dropshipping: Ultimate Guide
The main difference between 1688.com and Alibaba.com is that 1688 is mostly used for the domestic Chinese market while Alibaba is more focused on targeting international business trade.
In other words, 1688 is knowed as alibaba china website.1688 was made for China while Alibaba was made for the world.
The 1688.com website is in Chinese , suitable for the Chinese market. So do not have 1688 english version website now.
However, when you jump onto Alibaba, since it is an international platform, you can read it in several different languages worldwide.
It’s readable in English, Spanish, French, German, Italian, Russian, Korean, Japanese, Thai, Turkish, Arabic, Indonesian, Hebrew, Dutch, Vietnamese and Portuguese.
Suggested reading:How to Buying From Alibaba : Ultimate Guide
1688 has been around for many years, and it is very well-known in China.
It’s currently the biggest wholesale website available in China.
It’s one of the most trusted wholesale brands in China and has developed a powerful reputation over the years as Alibaba has grown as a business giant.
Chinese people also like to buy from 1688 in bulk since the products are priced so low. A variety of trading businesses also like to purchase from 1688 to then resell them around the world.
At the moment, there are over 50,000 sellers on 1688.com, making it possible to find any kind of product and build a relationship with incredible suppliers.
It’s very common for Chinese suppliers to sell their items to Chinese buyers at lower prices.
The main reason isn’t that they’re trying to scam their compatriots. It’s because there are often underlying quality issues.
Chinese suppliers generally understand that they aren’t able to offer worldwide buyers the same level of quality in products that they are offering to their domestic customers.
When selling to European, Australian, or American buyers, Chinese suppliers recognize they need to be able to offer higher quality products, so they will usually quote higher prices overall.
However, shopping on 1688.com doesn’t mean you will automatically get lower prices rather than Alibaba.
It’s not wise to make an assumption that you’ll save on wholesale prices as this isn’t always true.
When you place an order, You have to first confirm with the seller if the product you are wanting to buy is actually in stock.
Most of the time, stock information is about 90% accurate, so you won’t have to worry.
However, there are certain sellers who sell extremely high volumes of products (especially when they are very low priced) and keep their listing as “in stock” even though they run out.
In order to avoid issues where you’re buying something that’s already out of stock, make sure you pick the right supplier.
Remember to always purchase from a supplier that has bullhead beside the name. This means that the store is certified by Alibaba Group, making it much more credible and trustworthy.
If, when you place an order, you run into a purchase failure, 1688 website will notify you that your order is out of stock and you will not be able to add product to shopping cart.
This process is a bit different than Amazon.com or Tmall.com retail inventory.
Since 1688 is wholesale, the system will account for stock issues and continue the purchase, unlike retail websites.
If you keep getting “invalid”, simply search for another supplier and send a brand new order for a similar product.
This usually isn’t a major issue for 1688 buyers since there are over 50,000 vendors to choose from on the site.
One thing you do need to keep in mind, however, is that it can take a couple of days for users to cancel orders after experiencing a 1688 purchase failure.
If you want a refund from the supplier, it can’t be done instantly, and you will have to wait until your money is first refunded to 1688 before being credited back to you.
You won’t have to worry about losing your money as each deal is secured and protected by 1688.
In the meantime, you can continue submitting new orders to new suppliers for any order that has been canceled.
The entire refund process will be tracked and recorded by 1688 for your protection.
Domestic shipping is when the provider simply ships products to the LeelineSourcing warehouse. 1688.com will usual adjust domestic transport costs for wholesale orders, which is dependent upon the final weight of each shipment.
For every order on 1688.com, We will automatically complete any domestic shipping with a default amount (15CNY) as its minimum domestic shipping cost (DSC).
This happens since we doesn’t have a full picture of the final domestic shipping or the complete weight details of the shipment when the order is placed.
It’s important to note that this doesn’t mean the 15CNY is the completed national shipment.
1688 buyers still have to manually confirm the final national shipping when they place their orders to 1688 suppliers. This happens after you have filled out your first payment instructions.
Once the domestic shipping cost (DSC) is confirmed to go beyond 15 CNY, The Leelinesourcing purchaser will correct the real cost by deducting the difference from the balance for you.
They will also notify you, to let you know that the domestic shipping cost has been corrected and that a charge was put on your account history.
If you want to get a better picture to assess the accurate completed price, you can get a rough estimate of your price of your estimated shipping weight by adding in about 8-15CNY per kilogram national shipping.
Generally speaking, the cost and detailed completed price depend on the supplier’s shipping partner.
You usually don’t ever have to worry about any added national shipping unless you are purchasing products that are too heavy or too big in size.
Suggested reading:Professional Packing & Shipping Service
One of the biggest downsides to making a purchase on 1688 is that you will be penalized in costs by buying products that are either too heavy or too big in size.
If you want to buy very large products like large TVs, sectional couches, or bicycles, you will need to factor in the elevated national shipping charges and global shipping costs.
It isn’t ever recommended to buy such large products unless you also have a low-cost forwarder that you’re working with.
Since 1688 is a wholesale site, it’s not going to be as accurate in terms of timing from other retail sites like Tmall.com or Amazon.com. Orders won’t always be on schedule.
Generally speaking, wholesale orders need a bigger lead time, which means that the products won’t always be shipped out right away.
Most order lead times, on average, can span between 1 and 5 days.
A small number of orders can take 5-7 to process.
But it’s important to note that some orders can take anywhere from 2 weeks to 1 month to complete.
During busy seasons like November and December, lead times can be delayed by 1 to 3 days overall.
Plus, it could potentially take up to 3-5 more days for domestic shipping. It often takes over 7 days for products to arrive at the LeelineSourcing warehouse once an order has been placed.
Remember to plan your buying times by considering both the lead times during the slower seasons and busy seasons to avoid any time crunch issues with your customers.
If you find out that your order has stayed on “Ordered” status (which means that the order has already been placed to providers on 1688.com), you can send the buyer an email to cancel the order.
If the supplier hasn’t yet shipped your order, 1688’s buyer can help you cancel the order.
If your order has already been shipped out, you shouldn’t cancel it. If you do, you may be penalized and charged, resulting in losses from the terms of services for canceling the order.
Since most 1688.com orders take over a week to complete, LeelineSourcing allows you to store your products for free at their warehouse for up to 3 months, which is usually plenty of time for most orders.
However, rather than keeping your products in the LeelineSourcing warehouse for too long, 1688.com recommends that you ship your products as soon as possible once they all arrive.
If you do run into a scenario where you have to keep your products in the LeelineSourcing warehouse for longer than 3 months, you will be charged 5 percent of the value of the product as storage fees.
Before you place your order, make sure to check the wholesale rules and threshold for the supplier.
If your order quantity doesn’t’ meet or exceed the minimum order amount set in place by the supplier, your order will be canceled and you will need to place a new order.
With over 50,000 suppliers, 1688 has plenty to choose from, but that doesn’t mean they’re all good sellers. Make sure you choose suppliers who have the “TrustPass” badge on their account.
They are usually more trustworthy, reliable, and have better quality products. They also usually have a better return policy.
If you find a good supplier, they have a trust badge, and you can meet the minimum order requirement, don’t place your order just yet.
You should always compare them with other suppliers.
Look for the best deal, or for a better supplier. You might be surprised to find a more trustworthy supplier or someone who has better quality or prices.
Unlike Alibaba, most suppliers on 1688.com don’t speak English fluently. However, there are ways to get around this.
You will need to contact more suppliers before you find ones who do speak English.
You can also use Google Translate to communicate with your suppliers.
There is also a way to translate the website to English which we’ll cover below.
Since most 1688 suppliers are Chinese, it won’t be easy to communicate if you don’t know the language.
Your best option is to use a China sourcing agent who can speak on your behalf, acting as your translator and will sometimes even offer you basic Chinese lessons so you can order from businesses directly.
It’s always best to use china sourcing agent to help you with the translation barrier so you can source products efficiently.
This will save you time, and help you avoid a world of frustration on both your end and on the supplier’s end.
There are a variety of payment methods you can use to pay 1688.com suppliers. You should use the one that works best for you. Here are the different types of payment methods available:
Suggested reading:Send Money To China: The Best Way To Send Money To China
It’s important to note that suppliers do not accept the US dollar. They only accept Renminbi (RMB or CNY).
If you want to pay in US dollars, you will need to use a sourcing agent, We recommed LeelineSourcing as best china sourcing agent.
Sourcing agents can accept payments in US dollars. They can accept payment in USD and then pay the supplier in Renminbi (RMB) directly. Sourcing agents can also accept bank transfers and PayPal.
Before a Chinese product can ship a product overseas, a business must have an export permit.
The permit can be ordered and is valid for many years. Bigger 1688 providers will function both domestically in China as well as internationally with export permits.
Any vendors on 1688 who are only selling domestically won’t need to obtain an export permit.
However, if they want to sell internationally, there is a way to get the export license.
1688 sellers can use export agents. Sourcing agents will also act as export agents, allowing you to purchase from a 1688 seller, even if they don’t have an export license.
The sourcing agent is able to do all documentation to coordinate shipments, complete the export, and manage payments.
Contrary to some beliefs, every 1688 supplier is a real, legitimate business.
This is verified since any supplier selling products on 1688 must have a confirmed government business license to create an account.
If you want to verify a supplier and check their information, you just have to go to their store on 1688:
You can see their date of registration, registered capital, incorporation, and company address.
It’s not always easy to find a reputable sourcing agent to partner with. You need to make sure they are equipped to handle your specific needs.
You need to also make sure they’re a trusted brand with testimonials, and able to meet your demands as you scale.
At Leeline Sourcing, we are dedicated to serving those wishing to compete in the Amazon FBA industry.
Our purchasing agent with over a decade of experience will find the right manufacturer, and within 2 days, find you the best deal possible.
You will receive custom-branding services like ODM, OEM, packaging design, and more.
We’ll also help you with quality control, photography, and factory inspection.
Plus, if you aren’t happy with our service, we’ll give you a full refund. We offer a 120-day money-back guarantee to ensure you’re happy with our sourcing services.
Yes, 1688 does have an app but you won’t find it on the Google Play Store.
You can find it by going to 1688.com on your smartphone.
Scroll down to the bottom of the home page. Click on “App” to download.
You can also visit 3g.1688.com .Use your smartphone to scan the barcode and download the app.
If do not have 1688 app, you can use mobile browser app to visit m.1688.com
If you’re comparing suppliers and want to search by the product by image, it can help you save a ton of time.
Here are the steps to complete a picture search on 1688:
Keep in mind that this only works on the desktop version of 1688, not the mobile or app versions.
While it is quite simple to translate 1688 to English on the website, the 1688 app makes it very difficult, so you will have to perform a few steps and get 1688.com english version.
If you’re wanting to start or expand your online business, then 1688.com is one of the greatest options available.
As a subsidiary of Alibaba focused on the Chinese market, they offer an incredible range of products at very low prices.
However, if you’re located outside China, it can be complicated trying to tap into the 1688 market without the right knowledge, and without knowing how to communicate in Chinese.
If you want to buy from 1688 china in bulk, but you want to skip the frustration of handling the Chinese language, the export complications, or the website, your best option is to find a trusted 1688 sourcing agent, like Leeline sourcing.
At Leeline sourcing, we will partner with you to help you navigate the complex, yet profitable world of Chinese suppliers.
We will guide you every step of the way from contacting suppliers to negotiating better deals, to branding, and FBA solutions to ensure your business takes off easily and is profitable from the start.