China Taobao Agent

Searching for reliable TABAO agents is like finding a diamond in a coal mine. You’ll get EXHAUSTED before you reach your goal. 

As a sourcing expert, I want to HELP make this process easier for you. This article lists the BEST agents that can help you buy from Taobao. Get the CHEAPEST and most reliable sourcing services! 

Curious about who tops the list? It’s Leelinesourcing. This company has over 10 years of experience sourcing from Taobao. You guarantee the BEST rates for high-quality products. 

Keep reading to IMPROVE your product line! 

What Is Taobao Agent?

You can use various websites to purchase items from China, such as Taobao. Alibaba owns Taobao. Here you can get the products you cannot find anywhere else. Buy Chinese, Asian traditional products at the lowest price.

It is best to use a third-party service to source your goods from Taobao. It helps improve the shopping experience. And, this is where Taobao agents come in.

A Taobao agent is any person, company, or organization. They buy goods from Taobao.com on behalf of a person or company at a commission.

What’s more, Taobao agents find, buy, and check goods on Taobao on behalf of a buyer. Below are the top 10 Taobao agents who can help you source products with ease.

Top 10 Best Taobao Agents in China

1. Leeline Sourcing

Established in 2009 in Hong Kong, Leeline Sourcing is one of the best Taobao agents I’ve tried in China. They offer product sourcing services for both medium and small-scale business enterprises.

This company set up accurate production schedules for my Taobao supplier. They also cross-checked the quality of my finished products. Allowing me to focus on other aspects of my business. 

This agent also handles exportation, offers importation consultation, and many other services. They also assist buyers who cannot visit China.

Pros

• Focus On Big, Medium, and Small Importers

No matter how many items you would like to import, Leeline is willing to assist you. Some agents will not pay attention to small importers but not Leeline.

They pay attention to a minor importer as much as they would if they were a big importer.

• Final Product Inspection

They carry out a product inspection before they ship out your products. As a result, it guarantees the client gets high-quality products. I never encountered low-quality goods when buying from this store.

• No Upfront Fees And Hidden Fees

With Leeline Sourcing, there is no request for an upfront fee until you are happy with the whole process. Due to their transparency, there are no hidden fees for their services.

Cons

• Sometimes Services Take Long

Yes, sometimes they might take a long to source some products.

2. Basetao

Basetao is among the best Taobao English agents. They offer Taobao English support, but for a fixed time which is between 9:30 to 18:30.

They offer repacking, shopping, and shipping service to customers worldwide. Their shipping services also include domestic shipping.

Moreover, they allow various payment methods. They also have an insurance policy to ensure the safety of client’s parcels.

Pros

• Free Quality Check

They check the quality and provide free high-quality pictures of the products. They do this once the product reaches their warehouse.

• 5% Service Fee

Basetao made its way on the list of some of the cheapest Taobao agents.

They charge a service fee of 5%, which goes even lower for VIP customers. To become a VIP customer, one has to subscribe to their VIP plan promotion.

• 180 Days of Parcel Storage

They offer long and zero-cost storage space for parcels. They can keep clients’ parcels for up to 180 days, something that other agents may lack.

Cons

• The Website Interface Is Hard To Use

The website of this agent is not user-friendly. First-timers find it hard to use it. They often spend a long time looking for information on their shopping platform.

• No Mobile App

Basetao did not take advantage of the popularity of smartphones. They don’t have an application for mobile users.

• Expensive Currency Exchange Fee

Clients end up paying 6% to 8.6% of the item’s price because they use a high exchange rate.

3. Cssbuy

Cssbuy is one of the cheapest Taobao agents like Basetao. They have a wide range of shipping methods. Thus, it gives anyone looking for a Taobao agent service a wide range of choices.

Apart from being the cheapest, their Taobao shipping services are reliable. One should not make a wrong impression about Cssbuy. Because they are cheap, it doesn’t mean their quality is not good.

At Cssbuy, you may get value for your money. It is a good substitute for someone looking for cheap yet good value.

Pros

• Cheap Shipping Services

Cssbuy has the cheapest shipping rate. They use reliable couriers such as; DHL, SF-express.

• Offer A Wide Range of Shipping Methods

There is a wide range of shipping methods to choose from when using Cssbuy. They offer shipping methods like China postal and the preferential line. They also use some tax-free transport services.

• Low Currency Exchange Fee

They may have a hidden exchange fee, but they are the cheapest you will find. Besides, this company may charge approximately 3% of the money one tops up.

Cons

• Buggy Mobile App

Their mobile app seems buggy. But, the company can still take credit for having it, considering some Taobao agents don’t have one.

• Longer Delivery And Processing Time

It takes longer for them to deliver parcels. That’s because many primary shipping agents are far from their location.

• 24 Hours Customer Service Is Not Available

Their services can be available during certain hours of the day. Even so, they are responsive.

4. Superbuy

It is one of the most potent Taobao agents available. It provides Taobao shopping service to both small business owners and individuals across the continent. Besides, they are professional and reliable.

My favorite part about Superbuy is its free mobile app. It allowed me to source products from anywhere. Their support staff is helpful, responsive, and quick. No service fee for Taobao order Unlike other agents, Superbuy will not charge any service fee for your Taobao order.

Pros

• Easy to Use Interface

Superbuy’s website is straightforward to use. You spend less time searching and understanding how to use their services. You can make orders with a few clicks.

• Excess Shipping Fees are Refundable

All shipping excess payments are refundable. The refund happens after the goods leave their warehouse. Thus, you need not bother about your money if you pay an excess.

• Professional Customer Support

Customer support is everything for any business. With Superbuy, you get professional, friendly, and superb customer support. That is what makes it one of the best Taobao agents.

Cons

• Currency Exchange Rate Fees Are High

Superbuy has hidden charges. When you top up using their website, you will notice a 7% hidden charge fee.

• High Shipping Fee

Superbuy is also a Taobao shipping agent. But, their shipping service fee is on the higher side, especially when using postal services like EMS.

• High Expert Service Fee

While most Taobao agents charge a 5%-8% service fee, Superbuy charges a 10% expert service fee. What this means is that they charge 10% of the total order value.

5. Ytaopal

Created in 2016, Ytaopal is efficient and reliable. They handle customer orders within a space of 24 hours.

The company is famous because of its prices and good customer services. If you can’t locate specific items on Taobao, tell them. Ytaopal can help you find the same product.

Pros

• Free Photos For Quality Check

They provide quality checks for items by sending photos. They also provide product measurements upon request.

• Great Customer Services

If you come across any specific issue, you can contact their workers on WeChat.  Their staff is professional, accommodating and they respond very fast.

Cons

• Limited Shipping Methods

Only three reliable shipping services are available, which are; ePacket, EMS, and DHL. But, these services are expensive. They have no cheaper shipping services like FedEx or SF-express.

• Exchange Rate of 6%

Ytaopal charges their customers a 6% rate which is neither cheap nor expensive. Comparing them to some other Taobao agents, their charge is average.

6. 42agent

It is one of the first Taobao agent companies. Formerly known as Taobaoring, 42agent has a warehouse in Beijing.

They have a list of fees on their website and have a good reputation among users.

Pros

• Transparent

42agent has a clear list of all its services, fees, and payments on its website. Thus, it shows how transparent they are regarding sourcing from Taobao or any other portal.

• Amazing Customer Service

Their customer service is fast, and they are friendly. They reply within a space of 24 hours. Their customer support is available via Email, Facebook, WeChat, Support Ticket WhatsApp, etc.

• Unboxing Service

They offer their customer unboxing services which are free. They make sure to take a video during the process which they send to their customers.

• Forwarding Service

If you have Alipay or WeChat, then you can buy the goods directly from the Chinese e-commerce website and send them to 42agent’s warehouse.

• Payment Method

Alipay PayPal, Bank Transfer, Western Union, MoneyGram, etc.

• Clear Fee Structure

Unlike many other Taobao agents, this one has a very clear and transparent fee structure. All the services and fees they offer are clearly listed on their website.

Cons

• Basic Website

They have an out-of-date website design. It does not create a good impact on most users.

• Elevated Exchange Rate

Well, 42agent also charges pretty elevated exchange rate fees. They charge up to 5% of the total cost of the items.

• Few Shipping Options

They do not have a wide range of shipping options because of their location, north of China. International transport is not as advanced as in the south of the country.

Due to this, their shipping prices are neither competitive nor the best. They also do not tolerate replicas or restricted products like other companies.

• Outdated Website Design

Their website is too basic, it looks like a website from 10 years ago.

7. Bhiner

It is another agent that assists international buyers with Taobao. It offers a simple Taobao shopping service.

Some of their top features include; responsiveness, simplicity, and reduction of risks through quality checking.

Pros

• Fair Service Fee

They offer 5% of the total price of goods and domestic shipping cost.  It is on the average side, considering some other agents charge a service fee of 8.6%.

They also provide detailed information on customs and duties. It is to help clients with high-cost taxes.

• A Variety of Payment Methods

They accept payments from Paypal, bank transfer, MoneyGram, Western Union, and Credit cards.

• Discount On Some Shipping Methods

They support a range of shipping like; DHL, EMS, Ups, FedEx, Air Parcel, etc. Besides, they give a 40% discount for some of their shipping options.

Cons

• Website Is Not Easy To Use

Their website may be modern, but it lacks certain information. For example, the “How Bhiner Works,” “The FAQ” pages, and “Coming Soon” pages are tricky to read. That makes it difficult for clients to get instant information on how it works.

It also lacks filters to help ease the search process. The only filter available on the page is one on the price range.

• Unclear Methods of Customer Support

They have a quick help button on their website, but there are a few clues on contacting customer support. And their services are not available for 24 hours.

8. Tbfocus

Tbfocus, fully known as Taobao focus, can assist you in buying items from Taobao in English. Other language options include;  Russian, French, and Chinese buying agents.

Taobao focus are Taobao USA agents. Other countries they offer services to include; Canada, UK, France, etc.

Pros

• Great Customer Support

They have fast and reliable staff. Besides, the staff is quick to help if there is any problem. Tbfocus has email and chats communication options available.

• No Minimum Order

Taobao focus does not need a minimum order for items. It means you can buy any items in any quantity you want.

Cons

• The Shipping Cost Is High

Taobao focus has high shipping costs. Reviews show that they have hidden costs that make the shipping rate costly.

9. Wegobuy

Wegobuy is one of the recent Taobao shopping agents in the Chinese market.

It provides both Taobao shopping and shipping services. Their team contains some of the best industry experts. WeGoBuy purchases products for customers from third-party platforms as selected. It is kindly suggested that you may estimate the international shipping cost before placing the order. When you place the order and pay for it including the possible domestic shipping cost, an agent will be assigned, pay the seller and purchase for you.

The purchased product will be shipped to the WeGoBuy warehouse located in Huizhou, Guangdong province in China with free storage period of 180 days.

Pros

• Easy To Use Interface

Wegobuy has an easy-to-navigate interface. It allows clients to spend less time figuring out how to use the site.

• Free Inspection Photos

They provide their clients with free inspection photos. Besides, they will not charge anything extra to send you product pictures.

• Payment Options

It has several Payment methods which give clients a variety to choose from to buy their services. They allow Visa, Master Card, Paypal, etc.

Cons

• Service Fee of 5%

Although this is the average service fee, some customers complain it is on the higher side. They charge 5% of the total cost of items.

• No Mobile App

Wegobuy does not have an app that customers can use on their smart devices.

10. Yoybuy

Yoybuy provides two types of services. The first one is the typical Taobao agent service while the second one is a forwarding service. Above all, they offer a reasonable price for their products.

They also make it on the list of English Taobao agents. Perhaps the fascinating thing is that they also offer Russian support services. It runs between 9:30 am and 6:30 pm.

They have similar features with Superbuy. If you buy a product for the first time on their website, you get a coupon of $10.

Pros

• Easy to Use Website

They have an accessible, stylish website. Moreover, Yoybuy also has an online account option. That makes it a good Taobao USA agent.

• Various Payment Methods

They provide safe payment methods. The payment methods include; Visa credit card, Master credit card, Western Union, etc.

• Quality Inspection

They provide free inspection for every product.

Cons

• High Service Fee

Their service fee is slightly higher, and they do not have Paypal as a payment option.

• Slow Customer Service

Reviews from previous clients show that they are slow to respond to customer queries.

How to Choose a Taobao Agent?

Firstly, when picking a Taobao agent, there are many things to focus on every time. Whenever I search on Google or Taobao, I see thousands of forwarders from mainland China to Hong Kong. 

But don’t worry. Choosing the best Taobao agent isn’t that hard. 

Here are five things you can consider when choosing a professional Taobao agent.

#1. Customer Support

Customer support matters a lot. The way an agent treats their customers will tell you a lot about the services they offer.

You can pay attention to vital things. It includes the available contact options, their operation hours, professionalism, and how friendly they are to queries.

You can check Leeline Sourcing’s contact us/customer support page. It has all the crucial information, including the detailed address of four different office locations.

#2. Reputation

The reputation the Taobao agent has will tell you whether to use them or not. You can find as many reviews as possible on different review platforms like Reddit, Trustpilot, etc.

Try to look for both the positive and negative reviews to understand what to expect entirely. If the agent has positive reviews only, it becomes suspicious. That’s because they may be fake reviews.

Suggested reading: Alibaba Reviews

#3. Services on Offer

Take the time to understand the Taobao shipping services they have all the time. Some of the services may be expensive or take longer to reach you.

Also, find out if they provide insurance, measure the size, and take photos of the parcels.

#4. Price

Service fee differs from agent to agent. Find out the service fee of each agent.

Also, find out their shipping rate and the exchange rate, which can have hidden costs most times.

#5. User Friendliness of the Website

The easier the website interface, the easier it is to find products. It means you spend less time finding products. When selecting a Taobao agent, make sure their website is easy to navigate.

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How Can I Buy From a Taobao Agent?

https://www.youtube.com/watch?v=42NfqSmSWOY

Buying from a Taobao agent involves several steps. Here’s the procedure I recommend to my clients when buying from a Taobao agent.

Step 1: Placing the Order

The first step to purchase any item from a Taobao agent is placing an order. You can do this by going to any Taobao store of your choice and look for the things you want to buy.

Once on the site, collect the links of the items you want. Paste the links into the input space you find on the Taobao agent’s website.

Place your order by pressing the add to cart button. The items are then available in your shopping cart.

There are many things to pay attention to when placing the order. Some of which are;

A. Does the Website Have Several Language Options?

Most of the Taobao agents’ sites have English translations. The translation is sometimes inadequate and hard to read. So, this has a high chance of happening if the agent’s English skills are not good.

Look for other language options if available. For example, Russian, Spanish, French, etc. But, it is not easy to find a Taobao website in your language.

B. Will the Taobao Agent Be Able to Purchase Your Items?

Items that fall into the following categories may need special attention.

• Restricted goods
• Virtual goods
• Branded goods
• Bulky goods

If your items fall under the above categories, first consult the agent before making any order. Do you want to discover top-ranking and best-selling items in China? Here are the top seven items you can consider.

C. Can I Navigate Their Website With Ease?

Look at whether you can manage to navigate the website yourself. If the website proves challenging to navigate, look for another website to use.

Step 2: Make the Payment

After adding all the Taobao items, you wish to buy to the cart, make your first payment.

Add the total amount of the cost of items into your account. The money you pay is for purchasing the items and shipping them to the agent’s warehouse.

Consider the following pointers when making a payment.

A. Exchange Rate

The exchange rate is either fixed or real-time. Agents use either of the two. Make sure you choose the best deal.

Take into consideration the fact that the exchange rate fluctuates at any time.

B. Payment Option

As we know, there can be different payment methods preferred by Chinese suppliers. Likewise, different Taobao agents offer different payment options. It can be Paypal, Western Union, bank transfer, etc.

Choose an agent with a convenient payment method. Moreover, take into consideration the transaction fee of the payment method you choose.

Step 3: Storage

When you make your first payment, the Taobao agent buys the items for you. It takes about 2-3 days for items to reach the agent’s warehouse.

Once they reach the warehouse, they communicate with you. You can request pictures or videos of the items. You may also prefer that they de-box the items.  In short, this makes it lighter and reduces the shipping fee.

There are also a few things you need to consider when it comes to storage. The following pointers are some of them.

A. Does the Taobao Agent Offer Free Storage?

Not all agents offer free storage. Hence, you need to consider how long the agent is willing to keep the items in their warehouse.

Besides, it is vital if you are purchasing items that will arrive on different dates.

B. Does the Taobao Agent Provide Free Pictures for Quality Check?

Pictures are important because they help you to identify flaws. Moreover, they help ensure you are getting the correct item. You also check if the item meets your expectations.

Some Taobao agents take the pictures for free, while others may charge a fee to do so.

Step 4: Second Payment and Shipping

Once the items are in the agent’s warehouse, they inform you. They also request a second payment. Most will send the request via email.

To make the second payment and last payment, add the money to your account again.

As soon as the payment completes, the agent ships your parcel and gives you a tracking number.

There can be some vital things to note down when you reach this phase too.

A. How Affordable Is the Shipping Fee?

Choose a professional Taobao agent who offers the best Taobao shipping fee. Make sure it is a fee you can afford.

B. What Shipping Options Are Available? and Which One Should I Use?

Check what shipping options your agent is offering. Due to the hard communication, you can check the exact shipping cost on Alibaba, then choose the best shipping service from there.

The best shipping service should have a suitable delivery time and an excellent way to track the parcel. Also, consider custom clearance when choosing a shipping method.

Step 5: Arrival of Items

The items take between 5-20 days to arrive, depending on the departure day. It also depends on the method of shipment you use and where the parcels will go.

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FAQs About Taobao Agent

How Leelinesourcing Helps You Buy From Taobao in China

Leelinesourcing is one of the best sourcing partners. And it can help you source items on Taobao with ease. Here are details on how Leeline can help you.

• Finding the best Taobao Dropshipping suppliers and hot selling products.
• Providing the best Chinese shopping experience for all those that wish to import items.
• Finding the best quality suppliers to do business.
• Leeline can help you transport Taobao products from China at the lowest rate.
• Besides, Leeline can also help you build your e-commerce brand.

Final Thoughts on Taobao Agent

With enough shopping experience on Taobao, you will be able to find many high-quality products at reasonable prices. Final Verdict Since the main purpose of Taobao agents is to serve foreign consumers, especially those who do not speak Chinese.

If you are looking to buy Chinese from Taobao, consider using a Taobao agent. Taobao agents offer Taobao shopping and shipping services. They are the middlemen between Taobao and customers.

There can be many Taobao English agents offering the cheapest Taobao services across the globe. The best way to choose a Taobao agent is to understand your needs. After which, you can do agent research according to those needs.

Under all circumstances, Leeline Sourcing will stand by your side and offer quality services. If you are seeking a professional Taobao agent, reach us now!