Destination: Vietnam
Client Type: Chain Retail
Lead Time: 100 days
Challenges:
- The original supplier has increased their prices.
- The clientās customization needs do not fulfill the factoryās minimum order quantity.
- Thereās a need to alter the packaging to align with the clientās specifications.
- The client requires expedited delivery following the order confirmation.
Bicycle Water Bottle Reorder for Vietnam Dienmayxanh
Client Profile and Order Background for Dienmayxanh
Dienmayxanh (DMX), a subsidiary of the MWG Group, stands as Vietnamās leading local retailer in home appliances, boasting over 1,000 stores across the country by 2020. DMX is renowned not just for its extensive retail chain but also for its strong online presence. In addition to home appliances, DMX offers a range of bicycles and related accessories.
Following a successful initial order of bicycle water bottles in July 2021, which were well-received by customers and met local certification standards, DMX has decided to place a repeat order. This time, they have requested LeelineSourcing to supply 10,000 units of the bicycle water bottles, branded with DMXās logo, adhering to specific customization needs and within the stipulated delivery timeframe.
The order was successfully dispatched to the client in two separate consignments, followed by both online and offline listings and sales facilitated by DMX.
- On January 10th, 2022, the initial batch of 4,000 units was delivered to the clientās designated forwarding agent.
- By March 25th, 2022, the second batch consisting of 6,000 units was shipped from the port.
Subsequently, DMX proceeded with the listing and sales of the products through their online platforms and physical retail outlets.

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During discussions with Dienmayxanh in Vietnam, the client outlined their purchasing criteria as follows:

Chat Record with the client
Exported Countries: Vietnam
Product: Bicycle water bottle
Quantity: 10000pcs
Requirements:
- Keep the original price of the water bottle.
- Replace the packaging.
- customize the product and packaging with the customer logo.
Order requirement
Introduce a new factory and communicate with the three factories on delivery, price, order quantity and product customization
We initiated discussions with three factories from our established and newly expanded supplier network, introducing a new manufacturer to enhance our negotiating leverage and mitigate delivery risks. The conversations revolved around product specifics, customization needs, and potential challenges. The factories involved are:
- Dongguan **** Bicycle Co., specializing in the manufacture of branded water bottles.
- Shenzhen **** Plastic Products Co., focusing on water bottle production.
- Shenzhen **** Packaging Material Co., responsible for water bottle packaging solutions.
LeelineSourcing faced and overcame several challenges with this order:
I. Maintaining Original Pricing Despite Supplierās Price Increase
- Challenge: The original supplier sought a price hike due to rising material costs, conflicting with the clientās request to maintain the initial price point.
- Solution: LeelineSourcing engaged in extensive negotiations with the client to uphold the original price for mutual benefit. By sourcing a new factory that bypassed brand intermediary costs, we secured a price that aligned with the clientās budget.
II. Custom Color Requirements and MOQ Constraints
- Challenge: The orderās diverse color palette and the requirement for matching bottle and cap colors did not meet the factoryās MOQ for each color.
- Solution: We conveyed the clientās market presence and potential for repeat orders to the factory, which was persuaded to proceed with material preparation and production based on the 10,000-unit order.
III. Upgrading Packaging Specifications
- Challenge: The initial simple packaging was prone to product displacement during transit, prompting the client to request a more secure, branded packaging solution.
- Solution: LeelineSourcing collaborated with a trusted packaging manufacturer to develop two packaging size options and enhanced the design with a closure and display-friendly features. The client approved the prototypes, paving the way for bulk production.

Neutral packaging

Design draft

Customized packaging for DMX
IV. Expedited Delivery Amidst Tight Deadlines
- Challenge: A delayed order confirmation, due to unforeseen client-side changes, pressed against the Chinese New Year timeline, complicating the desired delivery schedule.
- Solution: Immediate coordination with the factory and the freight forwarder ensured the earliest possible production and shipping dates. The first batch of 4,000 units was expedited to meet the clientās pre-holiday receiving deadline.
About the Author

Sharline : Your China Sourcing & Shipping Expert
Hey Iām Sharline, the founder of LeelineSourcing. As an expert in sourcing products from China , we helps buyers find high quality product and best suppliers to optimize your supply chain . We has extensive experience vetting suppliers, negotiating deals, inspecting products, combining orders, and organizing shipping.
We understands Chinese market and business culture well, which helps you always get the best deal for clients. With 15 years of experience in the field of sourcing in China, we have helped 5000+ clients import from Alibaba, 1688, Taobao to Amazon FBA , Etsy, Ebay and Shopify.
Work with LeelineSourcing to solve your product sourcing needs, you can expect:
- Streamlined ordering process: You focus on running your business, as LeelineSourcing will handle everything from sourcing to shipping.
- Expert negotiation: You get the best possible supplier and deal, saving you a lot of headaches.
- Quality assurance: Your order will be inspected before the delivery, so you get what you paid for.
- Efficient logistics: Your orders from multiple suppliers can be consolidated and shipped to your doorstep. Save shipping costs and increase business profits.
Partner with Sharline and skyrocket your business profit.
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