eBay Account Suspended? This Guide Helps You To Fix It Quickly 2024

Hi eBayer! Welcome to our guide on eBay account suspension!

Is your eBay account suspended? NO WORRIES. There is a HOPE. You can get your account BACK.

Our Leeline Sourcing Experts have been burning the midnight oil to help retailers and drop-shippers get their eBay accounts REINSTATED. Not only can you get your account back, but you also expect higher business with our TOP-NOTCH sourcing services.

A SEVEN FIGURE ENTREPRENEUR has to dive through the Ocean of FIRE and ICE.

Nothing to worry about when eBay SUSPENDS your account.

People say you cannot get your account back. That is not right.

Do you know why?

Because we will walk through the multiple ways to reinstate the eBay seller accounts.

Ready?

Why does eBay suspend accounts?

The account is SUSPENDED. Oh. How has it happened?

For eBay account suspension, there can be many REASONS. These are as:

1. Outstanding Payments

Account suspended eBay, right? 

OUTSTANDING payments are the integral causes. You haven’t paid your listing fees. These count as OUTSTANDING payments.

You have to pay your pending fees to avoid account suspension.

2. Late order shipments

A big NO NO here. And a big reason why the eBay team can hold restrictions or suspensions.

Usually, eBay tolerates only 7% of late shipments. Keeping a HIGHER PERCENTAGE means you are no longer a PROFESSIONAL seller. So, eBay accounts get suspended.

3. High Transaction Defect Rate

KEEP listings up to date. Otherwise, eBay will suspend your account.

Usually, a 2% or less defect rate is tolerable.

And do you know what the defect rate is?

It is a MEASURE of the order being canceled by sellers due to an INVENTORY shortage. 

4. Failure to resolve buyer complaints

One of the significant reasons for account suspensions is “SELLER FAILED TO RESOLVE THE BUYER ISSUES.”

IMAGINE for a single MOMENT. If you don’t focus on buyers’ requirements, failure is imminent.

eBay allows 0.3% of cases without resolution in MAXIMUM.

5. Manipulating metrics

Don’t MANIPULATE. Don’t do WRONG THINGS.

Be HONEST. It is something eBay expects from its sellers.

If you have a GOOD reputation but manipulate the PRODUCT REVIEWS, eBay will probably suspend you.

Good seller metrics if GENUINE can take your business to the NEXT level.

6. Listing Prohibited Items

If you have listed the prohibited items, that isn’t GOOD for you.

Get a list of EBAY’S POLICIES. Follow eBay’s instructions.

Otherwise, your account suspension is possible.

What are the different types of eBay account suspensions?

THREE TYPES. And important ones. You lose your sales when your eBay user ID gets suspended 

However, it all depends on the GIVEN TYPE of eBay account suspension.

1. Account Holds

Account HOLD is not a CRUCIAL problem.

There can be MANY REASONS. For instance, you need to VERIFY your ACCOUNT INFORMATION.

Payment issue or payment method is the PROBABLE REASON.

Suggested reading: Alibaba Payment Failed

2. Account Restrictions

A WAKE-UP CALL FROM THE EBAY.

Some eBay sellers complained, “My eBay account was suspended.”

Account restrictions can be the REASON. When you don’t adhere to the eBay seller metrics, eBay account suspension is imminent.

It is a TEMPORARY suspension. That means once you fulfill the criterion for the eBay seller account, eBay will reinstate your account.

So, you need to take it seriously.

Move AHEAD! Try something better.

3. Full Suspensions

It is a SERIOUS SITUATION. I am repeating it; it is a SERIOUS SITUATION.

eBay discontinues the account for an indefinite period. Even the suspension period maybe 7, 10, or 30 days depending on the nature of the violations, such as selling ILLEGAL MERCHANDISE. 

You do MULTIPLE VIOLATIONS. 

You deliver INEFFICIENT customer service to your buyers.

One account suspension will allow eBay to shut down all the services and accounts associated with that ACCOUNT.

And do you want that?

Suggested reading: Sourcing For EBay–The USEFUL Guide You Can Not Miss

How to reinstate a suspended eBay account?

Many TIPS. And MANY STEPS. Follow them. Get the RESULTS.

BLACK. MAGIC.

These are as:

1. Check out the scam mails

Nowadays, SCAMS are common. You have to look for them.

You receive an EMAIL notification from eBay.

Have you received the email?

Wait. Verify it—log in to your seller account. Check out the NOTIFICATION tab.

Check eBay messages. If the suspension is authentic, you can proceed with the next step.

2. Determine the Reason

Why has eBay suspended the account?

Selling on eBay costs some seller fees. Have you paid for that? 

Are you selling legal products? Have you delivered most products at the estimated delivery date?

A BIG YES means you are on the right side and ready to contact eBay.

A big NO, right? Follow the below steps.

3. Fix the issue

Find the issue. Please fix it. Move on. That is the most STRAIGHTFORWARD strategy.

Are you selling illegal products such as alcohol? ABANDON it.

Haven’t you paid the fees? Just pay it to get your eBay account reinstated.

Whatever the cause of SUSPENSION is, FIX the issue. 

If you don’t fix it, you will be in the DARK circle.

4. Contact eBay

Contacting eBay can resolve all your problems.

eBay Customer Support is excellent and comes up with 100% customer satisfaction. 

Once you are RIGHT, you have the RIGHT.

Contact customer support, and show them you have fixed all the issues.

eBay will resume your account facing a definite period suspension or an indefinite one.

Pay attention to fake eBay account suspended notices

Did you receive the SUSPENSION EMAIL?

PAY ATTENTION. Some scammers might send you FAKE EMAILS showing your eBay suspensions.

So, how should you consider it?

SIMPLE.

• Check out the email address. An official email from eBay has the address ebay.com
• Visit the account. When eBay suspends accounts, you see the notification in your account.

Are emails FAKE? Are you sure?

Great.

You can forward the mail to [email protected] to let eBay take some action against the scammers.

Be CAREFUL. People are very CLEVER.

Key points about un-suspending eBay sellers

“EBAY ACCOUNT SUSPENDED INDEFINITELY,” most people complain.

Don’t worry. You can follow the tips to be on TRACK.

• Read the eBay policy

eBay doesn’t allow the selling of copyrighted products or some categories, such as alcohol or adult inventory.

So, read more about the TERMS and CONDITIONS of eBay.

• Pay the outstanding fees

Selling on eBay charges REGULAR eBay fees from the seller.

Clear your funds. Pay the FEES for new or existing listings. REIMBURSE eBay buyers.

• Don’t create new accounts

The account has been suspended, right? Don’t create a new one; otherwise, eBay will block you permanently.

You should FOLLOW all the instructions. 

Should you open a stealth eBay account?

Stealth accounts are RISKY!

WHO will allow someone to use a FAKE identity? The same you can EXPECT from eBay.

Remember. eBay suspends the account in that case. 

So, what are stealth accounts?

STEAL— something stolen, right?

Stealth accounts are accounts with different identities that are FAKE or ALIAS.

Here are three steps to create a stealth account.

• Step 1: Add information to your account

Create an account to start selling. And it is only FEASIBLE when you compile all the essential information.

Add your payment methods, name, business logos, etc.

• Step 2: Clear browser cookies

eBay collects all the information and tracking from the browser cookies. Since you are considering stealth accounts, clear your browser cookies.

It will remove the previous tracking history.

• Step 3: Change the IP address

Every device has a UNIQUE IP address. And it is the IP address that allows eBay not to enable you to create multiple accounts.

Your account has been suspended, right? 

CHANGE THE DEVICE.

It will change your IP address and avoid the tracking of the eBay team.

You can use VPNs or Proxies in your browsers to avoid IP tracking.

Final Words

Remember. eBay wants TRANSPARENCY. 

Whether it is about the PayPal account or selling fees, an eBay seller has to be HONEST in every aspect.

ARE YOU HONEST?

If yes, great. None can stop you from skyrocketing your sales.

If you are not, eBay will stop you from skyrocketing your sales.

THE CHOICE IS YOURS.

The best way is to read the POLICIES, adhere to the rules, and follow all the INSTRUCTIONS from the eBay team.

If your accounts get suspended, appeal the eBay decision if you are RIGHT.

If eBay is on the RIGHT side, you can improve seller metrics and pay your fees on time.

FAQs about eBay Account Suspended

What’s Next

Account suspended? No worries.

Want to skyrocket sales? No issues.

Long for higher income? Not even a problem.

Do you know why?

Follow eBay rules, sell QUALITY products, and do SEO. That is such a SIMPLE strategy.

Need a solution for all your problems?

Here we are. Leeline SOURCING experts know how to deal with suppliers and get QUALITY inventory. 

Hit us a message or call us right away!