Alibaba

Q: When paying the supplier do you use PayPal only? How reliable is trade assurance?

A: To maximize your protection, you can pay through Alibaba with their Trade Assurance system but make sure everything regarding the transaction is recorded on the system as far as all aspects of the product and what you’re expecting to receive, the extent of responsibility of the supplier, etc. Use a credit card along with the Trade Assurance you have double protection with your credit card company.

If you use Paypal, never send it as “Friends and Family”, you will get zero protection. Again, pay with a credit card through Paypal so you have double protection. Record the details of what’s been agreed upon with your supplier into the notes for the transaction.

I don’t recommend ever paying by wire transfer (TT) unless you’ve already built a working relationship already with the supplier.

For your reference, here are some resources relating to your situation:

How to avoid risks when cooperating with Alibaba OneTouch

How To Minimize Risks When Import Products From China

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Question answered by Sharline.

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About the author

Sharline is the founder of LeelineSourcing.com. With 10 years of experience sourcing in China, She loves to share knowledge and ideas in sourcing bussiness.She writes only the truths which others are normally not willing to tell. This makes her posts distinguishable from other import & export articles.

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