Alibaba is world’s leading website for wholesale purchases supplied from China.
These products are being imported across the world. There is a number of products being sourced through Alibaba. It supports a wide range of products.
There is virtually no limit to the product types. Products types being sold through Alibaba across the world are ranging from small commodities to big machinery.
The reason for popularity of Alibaba is their best wholesale prices. Along with the prices, they can cater to large order quantities and provide best prices too.
Alibaba Trade assurance is a way to protect buyer’s interests.
It is a great initiative launched by Alibaba for the buyers. Most of the suppliers have accepted this.
While Trade Assurance on Alibaba is deemed as a good thing. There are certain pros and cons involved as well. There are some suppliers, who will choose not to accept Trade Assurance through Alibaba.
Also, some suppliers have increased prices to participate in Alibaba Trade Assurance policy.
The reason is fairly simple, to accept trade assurance they need to comply certain standards. These standards are set by Alibaba to ensure a trustworthy and reliable transaction between buyer and sellers.
Alibaba Trade assurance is a way to protect suppliers. For those interested and participating in the trade assurance, it works as an insurance.
To effectively work with the suppliers through Alibaba, it is a safe practice. Trade assurance can allow you to have the peace of mind that your purchase is protected. It protects your trade not only from the frauds but, is also a great way to have assurance for quality.
It also protects the purchase from receiving any damaged goods.
Trade assurance is another name of insurance. It is a trade protection initiative launched by Alibaba. The core purpose is to enhance the trust level between buyers and suppliers.
Alibaba being the largest wholesale platform for purchasing in China needed to gain trust of its buyers.
Trade assurance allows suppliers to get the products sourced with assurance of quality. The suppliers that participate are trusted and it is certain that there will be no fraudulent transaction.
There are some eligibility criteria set by Alibaba and your order must meet those criteria to be eligible to apply trade assurance.
It provides 100% cash back guarantee upon fraudulent transactions, and if there are damaged goods.
Alibaba Trade Assurance is totally free to use. It does not cost you any single penny over your purchase amount.
However, there are certain suppliers, who have increased rates for Trade Assurance acceptance. This may cost you a bit more than the regular rates, but is worth each penny being paid to avail trade assurance.
The process is fairly simple. The amount is held by Alibaba until your order is delivered. This way you can be assured that your investment is in safe hands and if any dispute occurs, you can file it with Alibaba.
Alibaba trade assurance protects the buyers with optimal protection on their purchases.
It allows you to file a dispute in case of any issues and you can claim a 100% refund on the amount you have paid.
Alibaba trade assurance have several benefits for both buyer and supplier.
Besides assuring an agreement and better relation between both.It also makes sure that the buyer-supplier relation is optimal and trustworthy.
To enhance the purchasing process for buyers and suppliers on Alibaba, Trade assurance has several benefits for both buyers and supplier including:
Suppliers can get the following benefits by participating in trade assurance program.
Buyers also have certain benefits by following the trade assurance and finding the supplier that accepts trade assurances.
These benefits include but are not limited to:
For those who have studied about Alibaba Trade assurance and want to use it. It is important to know how you can create an Alibaba Trade assurance order securely.
There are certain important parameters involved and you need to know them all to get the right Trade Assurance services.
You need to take care of the following steps while creating an Alibaba Trade Assurance order:
Suppliers on Alibaba have Trade Assurance limits. These limits are the maximum amount they can participate for the Trade Assurance Program.
The Trade Assurance limit of a certain supplier is granted by Alibaba to them. This limit is based on their experience, business reputation and the amount for trades they have made in the past.
You must ensure that the Trade Assurance limit of the supplier you will be choosing should exceed your order quantity.
To ensure a flawless transaction, it is important that you specify all the product specifications in the right format.
For this purpose, you need to send some specifications like:
Coverage type allows you to choose the right coverage for your order. You have the options to either choose pre-shipment coverage and Post-delivery coverage.
Now, if you have chosen pre-shipment coverage. Your down-payment is protected against it and you can file a dispute if any problem occurs.
And, if you have chosen post-delivery coverage. That means that your whole order is protected if within the limits of Trade Assurance limit of your supplier. I
n case of a dispute and supplier being guilty. Your whole payment will be refunded.
Suggested reading: How to order from alibaba : ultimate guide 2020
You can negotiate the initial payment with your supplier. Once decided, you need to complete the order and make initial payment.
Alibaba is the world’s largest wholesale trading website from China. It is renowned across the world. People all over the world use Alibaba.
It supports a huge rang of products. The buyers are of different origin and may use different currencies. There are also different methods being used to by them.
For the convenience of buyers, Alibaba supports a number of transaction methods.
However, you need to use only these payment methods if you want to ensure Trade Assurance. These methods are:
Suggested reading: How To Pay On Alibaba Payment : Ultimate Guide 2020
If you happen to face some issues with the products you have bought from Alibaba. You can always open a dispute.
Alibaba team will look into the evidence one you have opened the dispute and settle the matter for you.
The dispute can be opened if you receive defective goods, late delivery or any other specifications are not met.
You have to open a dispute within “30 Days” of confirming the receipt of goods.
To open a dispute the right way, you need to follow these steps:
To open a dispute, you need to go to the order list page, select the order you want to pen a dispute for and then click on “Apply for Refund” button.
There are certain files you will need to upload in case you are opening a dispute. These files will be required by the Alibaba team to assess your claims.
Certain evidences are also required including:
Once you have submitted your dispute documents, the supplier has a response time of 5 days. The supplier will reply within 5 days for an effective resolution.
If the supplier doesn’t reply within 5 days, or you are not satisfied by the resolution provided.
You always have the option to escalate it to Alibaba Dispute handling team.
Alibaba has a dedicate team to look into dispute and provide you with a resolution. The team thoroughly goes through all the documentation and evidence provided by you.
If the evidences are sufficient and supplier is at fault, you will get full refund on the amount of order you have placed with Trade Assurance.
There are also certain things you must keep in mind while opening a dispute. You must have all the required evidence to open a dispute and be eligible for a refund.
Alibaba may reject a refund even if the supplier is at fault in any of the following cases:
There are certain effective ways that you can choose from to inspect the quality of products. You must have quality inspection done on the products to ensure you get the right quality products only.
The methods or times to have these products inspected for quality are:
Most buyers and suppliers do not inspect the quality of products before shipping these.
However, it is the most effective and cost-efficient method. By having the quality inspection before the products are shipped, you can ensure that you are getting the right products.
This also reduces the delivery costs as if any defects found, the products can be returned to the supplier right there. The best way to inspect the quality before shipment is to do it yourself.
Although, if for some reasons you cannot do that. There are third party services such as leelinesourcing that provides you with pre-shipment quality inspection service.
Alibaba also offers quality inspection service before shipment and is the most secure service for buyers.
After you have received the products and paid full amount for your purchase. To open a dispute, it is mandatory for you to have a third-party company in your country inspect the products for quality.
The third-party company you use should be reliable and well reputed.
It will be hard for you to get a refund, if there are no third-party inspection companies are involved.
There are certain chances that you may not get the products that you have ordered. Due to huge volume of products, there are certain manufacturing faults expected.
There is also a possibility of getting diversity in the color, shape or size. To avoid any such inconveniences, and to be able to claim a refund in such unfortunate cases.
You should be specifying your product requirements effectively.
You should mention several things like:
It is important that you provide these details to the supplier clearly while placing an order.
Yes, you can definitely trust Alibaba Trade Assurance. It is a purpose-built initiative, focused on increasing the trust of overseas buyers.
Alibaba Trade Assurance is the right way to make your purchases secure.
However, there are certain complexities involved and if you fail to fulfil any of the requirements. You might not be able to claim a refund.
Hence, it is important to have assistance from the experts who can help you through the process.
There are no fees to use Trade Assurance services.
However, there are certain transaction fees applicable. The payment is held by Alibaba in the designated accounts and is not paid to the supplier directly.
These payment rates may vary depending on your payment methods and these rates are:
No, you can not return the products through Trade Assurance if they meet all the requirements said. If you want to use Trade Assurance and claim refund on your purchases.
Your products must be defected or have the late delivery than promised by the supplier.
Alibaba Trade Assurance is a safety program for both buyers and suppliers and protects the interests of both.
Hence, it can only be used to open a dispute if the products you have received are damaged, not as you specified them or defected.
No, all Alibaba suppliers do not offer Trade Assurance payments. Trade Assurance payments are offered by some suppliers only.
Alibaba has set several parameters to ensure that only trusted and reliable suppliers can participate in the Trade Assurance program.
These parameters are based on the experience, reputation, product quality, quantity of the products they can sell, and the number of transactions they have had in past.
Suggested reading: How to Find the Best manufacturers on Alibaba
Leelinesourcing Who Provide factory audit and Pre-Shipment Inspection help you buy from alibaba safely.
Alibaba Trade Assurance is a great way to have your products sourced safely from the suppliers.
However, there are certain technicalities involved that a layman cannot easily understand. You must have the quality inspection done on the products before shipment.
This allows you to save on the shipping costs and have the evidence for you if you want to open a dispute with the supplier.
Leelinesourcing is the top company that can offer you to conduct a factory audit for you supplier. Factory Audit can help you know about their production ability and the quality standards being followed by them.
Leelinesourcing also provides you with the best pre-shipment quality inspection services.
With the help of leelinesourcing, you can have a considerable evidence to open a dispute if the products are sub-standard or do not meet your requirements.
While Alibaba Trade Assurance is an efficient way to conduct safe transactions. It might not be beneficial for all. There are certain complexities and order criteria involved that you must know of.
Not to mention the additional transaction fees and the increased rates from the suppliers.
Hence, if you want to use the Alibaba Trade Assurance, you must study all the required parameters thoroughly.
Also, you can get help from Leelinesourcing to have your products inspected before they are shipped.