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Alibaba vs Dhgate: which is better for wholesale

China imports are fun because you can add a lot of eye-catching products to your shopping cart. It can be challenging to find a reliable and inexpensive service, especially if you’re not familiar with the process. The situation becomes even more complicated when you don’t stay there. If you want to find an affordable supplier with high-quality products, you must research potential suppliers. Ensure that your supplier can deliver what you need.

If you are looking for a DHgate vs. Alibaba comparison, you have come to the right place. You will learn about Dhgate Vs. Alibaba in this post, and you will be able to decide which is safer and more reliable.

Table of Contents Brief hide

What is Alibaba

The name Alibaba is familiar to anyone who follows business news or eCommerce. Chinese e-commerce giant Alibaba provides manufacturing sourcing services to companies of all sizes. Alibaba represents China’s largest online retailer. Jack Ma founded Alibaba in 1999 with the launch of the e-commerce site Alibaba.com.

Alibaba connects many businesses across the globe with wholesalers based in China. Alibaba got so popular because of its close ties with other countries. All nations were thus able to trade. Taobao and Tmail have recently been added as e-commerce options for Alibaba.

How Alibaba Works

Alibaba allows businesses and individuals to buy products from manufacturers. The average person doesn’t usually shop online at this kind of store. Alibaba offers a variety of products in categories such as Apparel, Textile, Machinery, Industrial Parts. Alibaba’s manufacturers set MOQ to protect themselves from disputes with buyers. There is no way to buy a smaller quantity and test the products first. For this reason, you’ll need a reasonable budget to begin.

If you want to buy a product from Alibaba, you should contact several suppliers. You can negotiate product prices with your suppliers by assessing their responses. Upon agreement on price, you can continue with the order. You will receive your inventory shortly after ordering. Alibaba operates other related websites, such as Taobao, Tmall, and AliExpress.


Taobao is Alibaba’s largest consumer-to-consumer business, like eBay. Advertising is one way the company makes money, similar to Google.


To focus on a more premium market, this company has separated from Taobao. This is aimed at the growing middle class in China. It also charges its merchants annual fees to offer the highest quality products.


AliExpress is Alibaba’s global B2C platform that allows customers from all countries to buy products at a discounted factory price. They give an affordable price even for those who want to buy one unit.

Is Alibaba Safe?

When it comes to wholesale and dropshipping, it’s hard to tell whether a company is 100% safe. Yet, most people agree that Alibaba is relatively safe. On the platform, most transactions are protected by strict rules and regulations. As long as you take all necessary precautions, you will be fine.

Buyers and suppliers need to exercise due diligence in dealing with each other. You’ll be able to determine if the suppliers are trustworthy by looking at their previous feedback and the number of transactions. It is always a good idea to test a few samples of a supplier’s products before making a full-scale order. In this way, you can make sure they meet our quality standards. You can be very safe and legit with Alibaba if you perform this research and testing for each supplier.

Pros/Cons of Alibaba

This business model has both pros and cons. Let’s examine some of them.

Pros of Alibaba

  • Alibaba offers low wholesale prices, increasing your profit margin potential.
  • Alibaba reviews can guide you in your decision-making process and help you choose from millions of products.
  • The Alibaba trade assurance system can assist you in assessing potential suppliers. As a result, you are less likely to buy from the wrong company.
  • You can focus on delivering a great customer experience when you have more control over how your products are packaged.
  • Depending on how you prefer to handle your transactions, you can use Alipayand western union bank transfers. This makes keeping track of purchases easier.
  • It is possible to track the quality of your product before it is delivered to your customers.
  • It may be possible to track your order from some manufacturers.

Cons of Alibaba

  • There is a MOQ to be placed with Alibaba since it is a wholesale provider. The numbers can be in the hundreds for some suppliers. Investing in items you aren’t sure of the quality from the start can be risky.
  • Selling products that are not licensed but look like they belong to another company could get you in legal trouble.
  • A customer’s expectations might differ from what they see on the website. There is often a difference in product quality among Alibaba suppliers.
  • There will be obstacles to overcome in some niches. A common example is that clothing sizes in Asia are often smaller than those in the United States.
  • Some items won’t work as expected when they arrive. Whenever this happens, refunds and returns may be difficult to arrange.
  • There are many issues to handle when your customer decides to not want the item you’ve sent them.
  • Your order cannot be fulfilled immediately after placing it. Also, restocking takes time if you sell out of an item. In the meantime, you may encounter problems with customers who don’t wish to wait.

What is DHgate

In 2004, Diane Wang founded DHgate as one of the first companies to reach the market. It specialized in cross-border trade and transactional eCommerce. Thus, DHgate has become one of the most popular names in the world. Located in China, the company offers a business-to-business (B2B) website. The platform brings together suppliers and buyers.

DHgate’s products generally don’t have a MOQ, and their prices are low. It makes the website a good option if you do not want to spend much money upfront. The DHgate platform allows businesses and buyers from over 200 countries to source products. The company aims to provide low-cost goods and fast-delivery services to its customers.

How DHgate Works

Like other similar websites, DHgate allows people to source products. DHgate has an easy-to-navigate interface, is convenient to use, and has a simple operating system. The platform offers similar features, including product listings, prices, and reviews. It also provides escrow, financing, and logistical services.

DHgate is usually the best choice for bulk orders. If you wish, you can order individual items from the seller, and they will be shipped straight to your customer.

Is DHgate Safe?

DHgate connects Chinese sellers and international buyers through its legitimate eCommerce platform. Many authorities had endorsed it. When shopping at DHgate, you can feel safe. The platform ensures the rights and interests of buyers through relevant measures. To protect yourself from fraud, DHgate offers the following features:

1、Feedback from sellers

The way buyers check each seller is as follows. A higher ranking depends on seller attitude, credibility, and execution.

2、Managed Services from DHgate

Managed services involve a third party that collects payments. The company holds payments until the product is delivered. The Dhgate official service releases the payment when the buyer accepts the item.

3、Resolution of disputes

The dispute resolution process is used when a dispute occurs. DHgate serves as a neutral and impartial mediator to resolve disputes.

Pros/Cons of DHgate

Many businesses have come to rely on DHgate’s services. The site itself is not a supplier. It is an online marketplace where different suppliers can be found. Thus, you should know that this list contains both good and bad suppliers. If you plan to do dropshipping on the site, you need to consider the pros and cons this platform has to offer. The following examples are worth checking out:

1、There are several advantages to purchasing from DHgate.

  • Several types of products are available for cheap prices.
  • DHgate’s payment system is secure.
  • Massive collection of top Chinese suppliers at your fingertips
  • You can find future innovative trending products.
  • There are many ways to pay for transactions.
  • Fraud prevention page with feedback for suppliers

2、DHgate’s disadvantages when it comes to dropshipping:

  • Product quality is difficult to control
  • The weather or shipping conditions might cause delays in deliveries.
  • There are still questionable suppliers and sellers to worry about

Side-by-side comparison of Alibaba vs. DHgate

To understand which platform is better, we must compare these two platforms side-by-side and explain how they differ. The goal of the buyer is to locate the most suitable supplier and to get the right products. The best way to determine if the supplier is reliable is to try out several websites. You can find many suppliers online. The best choice is made after experiencing their services. However, the following is a comparison of Alibaba and Dhgate from Side by Side.

1、Types of suppliers

The current number of suppliers at DHgate is about 2.4 million. It is very convenient for new sellers to use Dhgate. Due to the fact that most of the sellers are midsized factories.

You’ve almost certainly seen different prices on Alibaba for sellers selling the same item. The reason for this is that Alibaba has almost 3 million suppliers. The suppliers are divided into three categories: small, mid-sized, and large.

2、More range of products

The ultimate goal of every online shopper is to have many choices when it comes to shopping. When it comes to Dhgate, the site has everything from shoes to jeans, hair care to automotive products. DHgate also offers products such as medicines and chemicals.

When it comes to Alibaba, you can find anything on this website. Due to Alibaba’s international connections, its suppliers can deal with any product they want.


There are many reasons why the prices of products vary between the two platforms. Alibaba specializes in large wholesale orders. Thus, there are many products offered at reasonable prices.

4、MOQ: Minimum order quantity

Buyers with more moderate budgets will be able to deal with suppliers on DHgate. The MOQ requirements on DHgate are lower than Alibaba. Additionally, the platform features reviews and ratings for each supplier to make choosing a credible one even easier.


There are many payment options available at DHgate. You can use Visa, MasterCard, American Express Discover, and Skrill. Moreover, users can pay via Bank Transfers, Diners, and UnionPay.

Alibaba enhances payment security for buyers and suppliers. The company has partnered with an independent payment provider (Alipay).

6、Shipping method

DHgate and Alibaba don’t provide free shipping, but they may offer a shipping discount. There may be variations in delivery time based on the location.

7、Returns/exchange policies

If you do not receive your order for any reason or if the supplier does not ship it on time, DHgate offers free returns and exchanges. The payment will be returned directly to you if it is determined that the supplier was at fault.

The Alibaba platform supports partial refunds and holdings of products. You may be eligible for a partial refund if the products you receive differ from those contractually required.

8、Customer Support

There aren’t as many ways to communicate with Dhgate. Chatting online or sending an email are two of the methods available. The customer support team can be reached through both options.

There are four types of communication available on Alibaba’s website. Communication methods are Chat now, Get the latest price, Start order, and Contact supplier. You can contact suppliers using any of these options.

Tips for Ordering through Alibaba and DHgate

If you are ordering through Alibaba or DHgate, you should consider many factors. Following these tips helps you to shop safely on these websites.

1、Fill out the inquiry form.

Asking questions is the best way to confirm your suppliers. Aside from the production time, make sure to inquire about the MOQ (minimal order quantity). You also need to ask about the delivery method, timeline, and quality control.

2、Avoid middlemen at all costs.

It is common to find “middlemen” on these sites. In most cases, they buy from the manufacturer at a lower price, then resell to you at a higher price. With a few simple questions, you can identify scammers.

3、You need to negotiate.

There is usually room for negotiation when dealing with manufacturers. You can negotiate a better price with them. The first negotiations and meetings determine the tone of the buyer-seller relationship. If you want to establish a long-term relationship with a seller, prepare beforehand.

4、Check out the reviews.

You should check the customer reviews and ratings of any seller before purchasing from them. Seek customer reviews from different countries that are moderately positive. A seller’s rating is also a good sign of the product’s quality when it is higher but not very high. You should always read the reviews thoroughly. If there are too many reviews that are good in succession as they may be fake.

5、Speak to the seller

It’s a good idea to contact the seller if you’re uncertain about buying a product. You can’t find out everything about a seller or their products from the profile. You can ask them about the specifics of the product and what you might have questions about the source, delivery, and quality. You can use it to determine whether the seller is a real person or a scammer.

6、Payments should be made through a secure method.

Whenever a seller asks for a wire transfer, run. You won’t be able to get your money back if they don’t deliver the goods. Consider using PayPal or escrow services instead.

FAQ on DHgate vs Alibaba

1、Is DHgate the same as Alibaba?

DHgate is like Alibaba in terms of a marketplace. DHgate and Alibaba offer products from manufacturers and wholesalers to consumers.

2、Does DHgate offer fake stuff?

Yes, Dhgate does sell counterfeit items. You can easily identify fake items from them. A fake item is, for example, one that is extremely cheap while it shouldn’t be. The number of fake jerseys, fake handbags, and fake shoes is quite large on Dhgate. Dhgate does sell fake sneakers such as Nikes, Air Jordans, Balenciagas, and Yeezys.

3、What is better than DHgate?

DHgate’s competition includes many other websites. Alibaba, GlobalMarket, and GlobalSources are better DHGate alternatives.

4、Why is DHgate cheap?

The majority of DHgate’s manufacturers are from China and use locally sourced materials. As a result, the prices in the sales link are lower than those on similar platforms. The company offers buyers and sellers the option of negotiating prices; however, some suppliers may be unwilling to bid. It is easier to negotiate when you have bought enough quantities.

5、Why is Alibaba so cheap?

Alibaba is the biggest online B2B marketplace in the world. The Alibaba platform is designed to handle sales of high volumes. Thus, wholesale prices are cheaper than the prices of individual sales. There are mainly Chinese manufacturers on Alibaba. Their labor costs are lower, taxes are lower, and their supply chain is efficient. Buyers can work directly with Chinese manufacturers when they buy items from Alibaba. Thus, marketing, advertising, and customer service indirect costs are reduced.

6、Is DHgate good quality?

Compared to similar sites, DHGate offers better reliability. It is common for sellers to offer good quality products. Otherwise, they won’t be able to make any money. Reviews of DHGate on sites like TrustPilot and SiteJabber have consistently been positive. Their collection range has more options than other platforms such as Lightthebox.

Is Buying from Alibaba or DHgate with Leeline Sourcing is safe?

The Leeline Company is a name that is well known when it comes to sourcing goods from China. You can get help from leeline services if you wish to buy from Alibaba or Dhgate. Leeline assists you from the order of the product all the way down to the delivery of the shipment. Here are some cool features of Leeline sourcing.

1、Quality Control in the Factory

It is a good idea to conduct a pre-shipment inspection to catch many “easy” issues. That is why Leeline checks the quality of all goods before dispatching them from China. Leeline sourcing offers in-depth reporting about the product it sources.

2、Factory Audits

Leeline provides factory audit services in China. The aim is to make you fully confident in your suppliers before signing contracts. Leeline helps you verify the claims made by suppliers. They also assess potential suppliers’ capabilities.

3、Dropshipping from China

The Leeline Dropshipping service enables customers to drop ship products from China. You can send the product to your end customers without any hassle.

4、Negotiation of prices

Leeline Sourcing will guarantee you the best price. They have a dedicated negotiation team and access to factory-level partners.

5、Clearance of customs

Leeline takes care of the customs paperwork. There’s no need for you to be concerned about custom clearance since it is the responsibility of Leeline.

Leeline Sourcing offers services such as factory audits, inspections, and price verification. They do this to ensure the products are of high quality. To source products from Alibaba or dhgate, it would be wise to use Leeline Sourcing.

Final Thoughts on Dhgate vs. Alibaba

Now that you know Alibaba and dhgate are legitimate, and that you shouldn’t worry about them. It’s also important that you do some research before you choose a seller. Both of the sites have their own advantages and perks that set them apart from each other. The fear of fraud is one of the biggest concerns of online buyers and sellers. However, both websites make scammers’ lives harder because they have a more secure system. Furthermore, you may be able to count on a reputable sourcing firm like Leeline Sourcing to ship the product quickly.

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