Is DHgate Safe? Is DHgate legit?

Sharline Shaw

DHgate is often MENTIONED along with major eCommerce marketplaces. 

But is this platform really legit? Is DHgate safe for sourcing products? 

As a decade-long sourcing agent, let me ANSWER this once and for all. Below’s a detailed review of this eCommerce platform. You’ll know whether it’s SAFE to buy from DHgate. Along with the downsides of this platform. 

No more missed product opportunities! More profit for your business. 

Just keep reading.

Is Dhgate Safe and Legit?

What is Dhgate?

DHgate, a cross-border e-commerce platform similar to Alibaba, was founded in 2014. It focuses on small wholesale orders to assist e-commerce businesses. 

Most products on DHgate are in stock, and the product listings clearly state the minimum order quantity (MOQ). Most sellers on DHGate also sell several high-value products at 1 unit MOQ.

Is Dhgate legit?

DHGate website is a legitimate organization that earns over $9 million in annual sales. It is a Chinese business-to-business e-commerce website to connects global businesses. DHGate has many good reviews, its sellers sell Dhgate good quality products and provide reliable after-sales service.

But since DHGate is such a large marketplace, it has different sellers such as third-party sellers, etc. with varying quality levels.

Dhgate reviews: Is it safe?

Overall, it is safe to buy from real online sellers on DHgate. You can find a reliable shipping company on DHGate, and track your shipment after delivery. Besides, the DHgate buyer protection secures the buyer’s money before the buyer accepts the goods. 

DHGate also helps resolve dispute resolution related to product quality controls. But, you must be cautious about the quality and physical safety upon receiving goods.

Suggested reading: Top 10 Dhgate reviews analysis

Best items on Dhgates to wholesale

Is DHgate Safe

DHgate is an emerging e-commerce store that can compete with Aliexpress. Many online sellers on DHgate sell products. For instance, bags, watches, shoes, jewelry, apparel, cell phones and others. 

You can buy quality dhgate goods at cheaper prices that ship directly to your doorstep. Visit this link to find out the best items to wholesale on DHgate. You can trust DHgate and buy from DHgate with confidence.

Suggested reading: Best 30 hot-sell items on Dhgate

Looking for the Best Products on Dhgate?

Leelinesourcing helps you find the Best Products on Dhgate with high quality at an attractive cost.

How to dropship on Dhgate safely?

How to dropship on Dhgate safely?

DHgate is a legitimate and popular online store for global buyers. Still, it is vital to be cautious when shopping on DHgate. Here is how you can dropship on DHgate safely:

1. Check the Agreements

Pay special attention to the handling and shipping agreements.

2. Avoid Branded Goods

Avoid buying branded products at low prices as many are fake. 

3. Use Permitted Payment Methods

Only accept the official supported payment methods on the DHgate real website.

4. Read the DHgate Reviews

Check the DHgate review sites and the DHgate seller reviews. Don’t just read positive reviews, there are many negative reviews indicate that the actual product is likely untrustworthy.

Suggested reading: Best 7 steps & apps to dropshipping on Dhgate

How long does Dhgate take to ship?

The estimated delivery time for DHgate standard shipping is approximately 20-45 days. The delivery time is dependent on the shipping method, the seller, and the buyer’s location.

DHgate regular shipping carrier is usually delivered by ePacket or China Post. Fast delivery often requires more shipping fees, typically more than the item cost.

image 1
Suggested reading: The Complete Dhgate Shipping Time & Tracking tips

How to pay on Dhgate safely?

How to pay on Dhgate safely?

After verifying the right supplier, you should be extra careful before making payment too. You must only use the DHgate payment methods. Let’s take a closer look:

Safe DHgate payment methods include:

Credit card

Credit card payment is traceable, fast, and convenient with protection from its companies. Pay attention to the credit card details.

Western Union

It enables you to transfer money swiftly and securely. 


Paypal allows you to transmit traceable payments online using a credit card or a bank account.

Online Bank Transfer

Payment is made directly to DHgate’s HSBC bank account.

Suggested reading: Best guide to pay on Dhgate easier and safely

How to open a refund on Dhgate?

DHgate offers a refund guarantee for unsatisfied purchases. You can open a dispute and make a partial refund or full refund request. you should follow the following steps:

  1. Go to “My Orders from your DHgate account.
  2. Click on “Open a Dispute.
  3. Select a “Reason for opening a dispute and upload the evidence. 
  4. Confirm your proposal and “Submit it.

Then, wait for assistance from DHgate. Once DHgate has confirmed your claim, you must return the item to the seller in accordance with the seller’s return policy. Some sellers will undertake return shipping.

Why I cannot open a dispute?

For personal use products, such as underwear, wedding dress, etc., dispute cases should be opened within 7 days from the date the buyer received the item(s).
Please see below for limited categories:

How to open a refund on Dhgate?
Suggested reading: Dhgate Refund & Dispute Guide
Suggested reading: Alibaba Refund Experience

Top 15 Dhgate Alternatives: Sites Like Dhgate

If you’re still worried, “is dhgate safe” you can find more reliable sellers on DHgate alternatives. There are many other platforms that work similarly to DHgate. Let’s take a look.

BangGoodBanggoodWhy Choose BangGood
AliExpressAliexpressWhy Choose AliExpress
TmalltmallWhy Choose Tmall
Alibabaalibaba-suppliersWhy Choose Alibaba
TaobaotaobaoWhy Choose Taobao
LightintheboxLightInTheBoxWhy Choose Lightinthebox
JD.comJDWhy Choose
1688 COM1688 supplierWhy Choose
Gearbestdownload 4Why Choose Gearbest
Chinabrandschinabrands 1Why Choose Chinabrands
Global SourcesGlobal SourcesWhy Choose Global Sources
Made-in-Chinamade in china com reviewWhy Choose Made-in-China
Tomtop1519897817031Why Choose Tomtop
DealExtreme361 3617578 dx logo dx dealextreme hd png downloadWhy Choose DealExtreme
GeekBuyingdownload 5Why Choose GeekBuying

Looking to find a reliable supplier?

As the best China sourcing agent, we help you find factories, get competitive prices, follow up production, ensure quality and deliver products to the door.

Suggested reading: 1688 vs Taobao

Alibaba Vs. Dhgate: Which is better

Both Alibaba and DHgate are famous online shopping platforms in China. But which is better for both sellers and buyers? You can learn more at this link:

1. Development pattern

DHgate’s influence and popularity are limited. Alibaba’s average daily traffic is more than 40 times that of DHgate.

2. Product coverage

DHgate focuses on everyday consumer goods. Alibaba’s best selling products cover light industry to heavy industry. 

3. Suppliers and Customers

DHgate attracts individual sellers and small buyers. In contrast, Most of Alibaba‘s suppliers and customers are large and medium sized businesses.

Suggested reading: Alibaba Suppliers
Suggested reading: Alibaba Vs. Dhgate: Side-By-Side Comparison
Suggested reading: Sites Like Alibaba : Alibaba Alternative In China

Aliexpress Vs. Dhgate: Which is better

Aliexpress is an online store owned by the Alibaba Group. It is also a common question for many, whether Aliexpress or DHgate is a better platform. Let’s discover further:

1. User experience

Many people uesd to ask: Is Aliexpress safely? On AliExpress, buyers can negotiate discount deals with sellers. Furthermore, it is a younger platform that provides a better user experience.

2. Dropshipping

Since AliExpress has a huge variety of products, it is more suited for dropshipping. DHgate focuses on small selling wholesale, but several dropshipping merchants have emerged recently. 

3. Delivery time

It is nearly identical on both platforms.

Suggested reading: Aliexpress Vs. Dhgate: Which is Better for Dropshipping
Suggested reading: Alibaba vs Aliexpress

4 Ways to Help You Find Best Seller on Dhgate

best dhgate sellers

When integrated with your dealer, the following aspects are some time-saving hacks to get a smooth business deal.

1. Paid attention to seller’s rating

Always deal directly with sellers recommended by most online shoppers. The higher the seller rating, the zero the chance of getting stuck.

Filter items concerning seller rating preference. It will give you a hassle-free environment for your product.

2. Paid attention to details in the handling and shipping contract

A professional seller should stock up before the inventory finishes to counter delays.

Most delays during the pandemic are caused by the high online demand and few available logistic resources. You should contact your particular seller earlier to know their preferred delivery process. 

Remember that more products and slower delivery cost lower delivery charges.

3. Avoid branded products as most can be counterfeit. 

Never buy items that look like branded products because:

  1. Most brands have their distribution system for multiple countries, and you might be sued.
  2. Cheaper products can be defective. The photo shown online does not match the real object.

You must ask for inspections for cheap goods. In fact, you should avoid buying them for your dropshipping business.

4. Only pay using the site’s official methods.

Some ways of paymentmay appear to cut costs, but most are fraud.

Always use the official payment process on the DHgate real website. Its escrow service never pays the seller until you receive the products.

If you are first purchase be aware of such questions, as writing the wrong address, shipping cost, monetary fraud, etc.

Suggested reading: Best 30 Sourcing Websites
Suggested reading: Best 20 China Online Shopping Sites to Buy Wholesale

SAFE + EASY Shopping from Dhgate

We do the hard work in Dhgate, so you don’t have to: Product sourcing, quality control, shipping, and more.

FAQs About Is Dhgate Safe?

Does Dhgate accept Paypal?

Yes, you can choose PayPal as your payment method. You will be sent to the PayPal website, where you can complete your transaction.

Using your PayPal account, you may track the status of your payment.

How To Cancel A DHGate Order?

To cancel your order before processing, go to your order page and click the “Cancel Order” button. 

After 2 hours, you must “Request Refund” and wait for the seller’s response. If the seller does not reply within 7 days, you will be immediately refunded.

What to avoid buy from Dhgate?

It is completely legitimate to buy branded items and then try to sell them. The buyer beware of reselling any goods that involve the customer’s safety. Because there may be an unscrupulous seller, remember to inspect products prior.

Also, the quality standards of the top merchant on DHGate may differ from those in your local retail store and physical stores.

Why are products on Dhgate so cheap?

China, as we all know largely populated, and is a “global factory.” Many sellers here are Chinese, and they sell products at a cheap price. You can drastically reducing costs. Global consumers can buy through various similar international online retailers such as DHgate. 

Furthermore, things are transported directly from Chinese manufacturers, bypassing the first and second middlemen to ensure on-time delivery.

Where is Dhgate located?

DHgate headquarters is based in Beijing, China, but they serve customers worldwide because they have many overseas buyers. 90% of their sellers are from China.

You can visit their website here:

What’s Next

All in all, the DHgate platform should be navigated with caution. You should avoid buying directly “branded products” or counterfeit products from dishonest sellers. Check reviews on feedback system and seller’s profile, communicate directly with the seller on DHgate and use the official paying method, and you should be fine.

DHgate provides many everyday consumer goods at a competitive price. As long as you can find a DHgate reliable seller with good products, you could marginalize your retailing profits.

Contact us right now if you are looking for more detailed and personalized guidance on product sourcing.

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Article by:

Sharline Shaw

Hey I'm Sharline, the founder of Leeline Sourcing. With 10 years of experience in the field of sourcing in China, we help 2000+ clients import from China,Alibaba,1688 to Amazon FBA or shopify. If you have any questions about sourcing , pls feel free to contact us.