Aliexpress VS Dhgate: Which Is Better and More Reliable?

Sharline Shaw

AliExpress and DHGate are world-famous Chinese e-commerce sites, which attract global buyers from all over the world.

When it comes to AliExpress vs. DHGate, both are legitimate shopping sites that are ideal for small businesses.

If you are searching to find the more reliable site for dropshipping, you can get through this article.

It will help you to get the best place for your business.

What Are Aliexpress And Dhgate?

AliExpress is a marketplace connecting the suppliers and buyers at the global level. It facilitates small businesses to sell their product all over the world.

It is an online retail service, owned by Alibaba, and it was launched in 2010. AliExpress started the business as a business to business buying and selling business. Well, now the company is expanded up to the business to consumer and consumer to consumer services.

DHGate is a Chinese business to business and business to consumer,  cross border e-commerce website. It can facilitate the sale of manufactured products from the suppliers to small or medium retailers.

It is the largest business to business e-commerce trade platform of China, which is working across the border. The company is based in Beijing and provides its services worldwide.

Aliexpress VS Dhgate

Is Aliexpress Safe?

Chinese products often have a terrible reputation for being cheap and of poor quality. Well, it is not valid in all cases.

Most of the products available at AliExpress are of high quality and reliable to buy. The cost of Chinese products is low due to cheap labor and easy access to raw materials.

Just like the DHGate, AliExpress also offers a safe and reliable place for the customers to buy the products. The site has many policies that help the customers to buy from trusted and reliable sellers.

The AliExpress also offers you partial refund or returns. You could request for a refund or exchange if you did not get the same product as you ordered. And these policies may help the consumers to buy a trusted platform.

Suggested reading:Is AliExpress Safe? How to Safely Buy From AliExpress

Is Dhgate Safe?

DHGate is a safe and secure platform for the e-commerce business. The DHGate platform handles all the transactions by its elf.

So that all the money exchange is dealt with by the company, not directly between the buyer and seller.  And this adds a level of safety to the and protection for the buyer.

DHGate is a legitimate website, and it is safe with your credit card information. The company is the first merchant of China who offers the Master Pass, a service provided by the MasterCard.

Beside it, the DHGate also accepts the Skrill, Western Union and many more reliable methods of payment.

They have buyer protection policy and according to which the funds are held in the escrow until the buyer gets the products.

DHGate offers to give the refunds, but only for those items which you did not receive or were significantly different from what you ordered. And this may add confidence to the buyers.

Although the site has a strong customer support and DHGate reviews, show that in some cases, the returns can be a problem.

AliExpress vs. Dhgate

Both websites are reliable and can be trusted for online shopping. Both of the sites have various advantages and disadvantages, and a few of them are described below.

  • Pros

The websites are cheap and easy to shop. AliExpress and DHGate would offer a refund or exchange option if you did not get the required products. Here you can get a broader range of products at low prices; the products are of high quality.

  • Cons

Alibaba and DHGate are alike; the only difference is that at the DHGate, you can get many fake products.

In the case of AliExpress, you may encounter various scammers. Though you can get a refund, it can be difficult at some times.

Aliexpress Vs. Dhgate: Side-By-Side Comparison

AliExpress and DHGate are well popular platforms for the e-commerce business. Here a comparison of both has been provided.

·  Pricing & Discount Policies Comparison

The price on both of the platforms varies significantly. As compared to DHGate, AliExpress mostly offers many offers or sales, which let the buyers get products at reasonable prices.


·  Payment Option Comparison

DHGate offers multiple payment options like Visa, MasterCard, American Express, Skrill Bank Transfer, Discover, Diners, UnionPay, Maestro card, and many other international means of payment.

While AliExpress offers you an independent online platform (Alipay), and AliExpress offers the payment security to both buyer and seller.

AliExpress try to offer a secure way of money transfer, where the money is not released during the trade process.

·  Shipping Option Comparison

DHGate and AliExpress do not offer free shipping, but you can get a discount over here. It may take quite a long to deliver your orders. Still, the delivery time can vary depending on your location and way of shipment you choose.

·  Returns and Exchanges Policies Comparison

DHGate offers free returns and exchanges. You will get a refund or exchange only if you did not receive the parcel on time or failed to get the required product.

It happens mostly because of the suppliers’ fault. And in this situation, you will get your payment back.

At AliExpress, you can get partial refunds and exchanges. If the products you received are entirely different from what you ordered, you may get a partial refund and also keep the product.


Aliexpress Vs. Dhgate Dropshipping: Which Is Better?

Many services can give you a chance to build your dropshipping business, for instance, AliExpress and DHGate.

AliExpress and DHGate are Chinese e-commerce platforms that work for small retailers or individuals.

The comparison of DHGate and AliExpress has been provided, which will give a better idea for the wholesalers to select the dropshipping service.

·  AliExpress Dropshipping

AliExpress aims to provide everything to their international buyers. It is more popular than the DHGate and has the largest directory of the suppliers in the dropshipping business.

At this platform, you can get more than 100 million products and includes jewelry, smartphones, clothes, accessories, laptops, sports equipment, and many more. Although there is no email address or phone number, you can still contact them through a live chat 24/7 basis.

· Product Quality

The product quality is good, but shopping from AliExpress can be a little bit confusing. The information or product description available is not enough.

Therefore you will have to go through the buyers’ reviews to get the idea about the product quality of the goods.

· Return Policy

The return or exchange policy is available at the AliExpress. The platform protects the buyer up to a certain extent. A refund can happen if the customer gets a different product than the offered in the advertisement.

AliExpress offers the tracking service, through which the buyer can know about the delivery of its products. But most of the time, the buyer uses the third-party tracking system to get a more comprehensive log of where the items are.

· Delivery Time

The AliExpress may take it long to deliver the products as compared to other dropshipping companies. And due to which many sellers try to search for alternatives.

Besides, high shipping costs can be a hindrance, and sometimes the products are also not readily available. It can lead many business owners to search for AliExpress alternatives.

Suggested reading:AliExpress Dropshipping Guide

AliExpress Dropshipping

·  DHGate Dropshipping

DHGate is a marketplace that connects Chinese businesses to customers from all over the world. Most customers prefer the DHGate over the AliExpress because of its extraordinary services. You can get similar products like AliExpress here.

Though it offers more than 30 million products, several products available at DHGate is less as compare to AliExpress. The products you get here are mostly sourced from Hong Kong, Taiwan, and China.

You can buy home décor items, smartphones, computers, clothes, accessories, and many more from the DHGate.

·  Disputes

Most of the dropshipping business owners claim that DHGate tends to play a mediation role and because of which disputes arise. It happens only after the passage of a specific time frame.

The company let the buyer and seller resolve the issue before it can step it. Just like AliExpress, there is no return or exchange policy.

·  Delivery Time

The delivery time of DHGate is not much different from the AliExpress. It takes the same time to deliver the goods. The only thing you need to notice is the price, check, and compare all the available options before you make a decision.

Buyer protection is also available here. Here you can find an escrow system, where the supplier can receive the payment just after the buyer got the order.

The delivery time depends on where you live, as some places have faster delivery as compare to others.

·  Customer Support

In terms of customer support, DHGate beats the AliExpress. Some of the most prominent facilities of Samsung include a messaging service that is available for 24 hours.

You can also get the US number that handles the customers from all over the globe. You can discuss all of your issues and tell them about complaints too there.

The account manager handles the issues from top-level members, and the messaging center handles the dispute resolutions.

DHGate Dropshipping

Tips For Dropshipping Through Aliexpress And Dhgate

Dropshipping is considered to be the best way to make money. And this business has shown massive growth during the last few years.

You can also start the dropshipping business if you don’t earn a vast amount. The following are the tip you need to consider before beginning the dropshipping business.

·  Plan Ahead

Plan well before you start the dropshipping business. There are various factors you need to consider before beginning the dropshipping business, and the selection of niche is one of them.

You know there are a countless number of products that you can get from the online stores. Almost all the stores follow the same strategy and offer the same products, and therefore you can get the required product at the least possible price.

But it cannot be helpful for the dropshipper. So, you need to choose the product wisely, which can offer you a huge profit margin.

You need to select the product which is highly in demand as only a hot product gives a huge profit margin. You can take help from Google trends to get hot or trending products.

Once you got the most demanding products, you are ready to start your dropshipping business. You can also contact the AliExpress dropshipping center to obtain advice regarding dropshipping.

·  Watch For Scammers

The drop shipper is just like a middleman, as book an order the drop shipper will transfer it to the supplier. And then, the supplier ships the products to the buyer directly.

Most f the traders have been using the same technique for a long time so that they can get the required profit can be obtained. And the most appealing feature of dropshipping is that there is no need to store the inventory.

As the product is directly transferred to the buyer, the drop shipper does do not touch the single piece.

While in this way, the drop shipper remains unaware of the quality of products, and the buyer is unaware of the real supplier/producer of the goods.

In dropshipping, the supplier provides you the goods with private labels; that can be an issue as it is illegal, and chances of scams increase this way.

So, before starting the dropshipping business, you should make sure the quality of the products and you may visit the factory. Furthermore, before private labeling, you can get a permission letter from the producer.

It can help both dropshipper and buyer to avoid the scams.

Suggested reading:AliExpress Scams: How To Avoid Getting Scammed?

Watch For Scammers

·  Ask Questions

Well, in this era, it is not difficult at all to contact someone. You can get the contact details of both DHGate and AliExpress suppliers and ask them any questions related to dropshipping.

You are going to start a new business, and there can be many questions in your mind. Here, a few of them have been given their best possible answers.

Production Time

The production time is worth considering factor when it comes to dropshipping. You can ask the supplier about t the production time before starting the dropshipping business. It is a crucial factor for the determination of the success of your business.

The customers are your priority as they cannot wait long for the products, and in some cases, they choose any other drop shipper over you. Customers never bother how good you behave; they can move on and can select an alternative.

That’s why while selecting the supplier, try to ask him about the delivery time. If the supplier manufacture on time, it will ensure the success of your business.

And if the supplier fails to provide the products on time, it will make the customer unhappy and be aware you are going to lose all of your amount or investments.



One of the vital factors of dropshipping that one can ignore is MOQ. When you buy from AliExpress, the minimum order quantity is not a big issue.

Here you can get even a single piece, but you will have to pay high for one part. And if you purchase the products in bulk, it will decrease the price per article and will give you space to earn the profit.

AliExpress suppliers try to facilitate the drop shippers as much as possible. Well, here, you can purchase a single piece. Still, if you are buying the products in bulk, it will not only decrease the per-unit price but will also offer you the dropshipping at a lower cost.


Delivery Method And Time

The DHGate reviews show that delivery services are not quite just like AliExpress. The delayed deliveries can make the consumers angry. But besides the supplier, many other factors may affect the delivery time, such as country or way of shipment.

For instance, if you choose air freight, it will not take much time and is available all over the world, but you may have to pay more amounts for it. Similarly, you can choose the sea freight or rail; both of these are economical but take a long time to deliver the goods.

So, there is not only the manufacturing unit, but the way of shipment may also affect the delivery time.


Potential Customs Issues

While drop shipping, you may encounter many issues, and customer issues are one of them. Many factors can affect the customers severely, like product quality or delivery time.

While sometimes, the buyer may get a completely different product, so in these circumstances, the customer demands a refund or exchange. But it can be a real problem for the drop shipper as he is unaware of the exchange policies of the supplier.

And if the customer is not satisfied with your services, he makes give you negative comments. It can affect your business severely. So, try to handle your customers as politely as possible, so the consumers may not get angry.


Payment Arrangements

AliExpress site and DHGate try to offer various ways of payment. Both of these companies strive to provide than most suitable for a suitable means of money transfer.

When it comes to payment, in case of AliExpress supplier will not get the money until the consumer receives the products.


Quality Control

In dropshipping the quality can be a significant issue. As the drop shipper did not handle the inventory, he is unaware of the quality of products.

Therefore, the consumer may not get the required quality of goods. So, in this situation, you need to visit the factory to ensure the quality of the products.


· Request Samples

It is an excellent option to ask for the sample, and it will help you to ensure the product quality. Most of the companies can offer you a free sample while a few may charge for the samples.

Whenever you are going to buy in bulk, make sure the product quality and for that sample is a good option.

· Negotiate

Try to negotiate with suppliers in a business-like manner, as it will benefit both you and the supplier too. You can tell them about the real benefits of the dropshipping and how it can also help their business too. And try to negotiate all the other factors rather than the price.

·  Pay Through A Method That Offers Protection

The companies offer many safest ways to transfer the money, especially when you buy from AliExpress. Here, you can pay through Alipay, which is the most reliable way to transfer money.

Only the safe and secure payment can assure you of the success of the business, so try to select the most reliable way to transfer money.

Secure payment


Top 6 Sites Like Aliexpress And Dhgate You Can Import From China

AliExpress and DHGate are the most significant suppliers used by the drop shippers. Both of these sites are the right way of starting your dropshipping. But in real practice, you may face many issues.

If you are a dropshipper and then the right thing to do is to find the AliExpress alternatives. Many other suppliers can operate for you to source the products which you can even dropship.

The following are the top six alternatives to the AliExpress and DHGate.

·  Alibaba      

When it comes to the online marketplace, the first name that comes in mind is Alibaba. It is one of the most successful business models in the world.  The company offers its services at the national as well as the international level.

The company was established in 1999 by Jack Ma with 17 other cofounders. It is a business to the business marketplace to connect Chinese manufacturers with international buyers.

Well, now the company provides business to consumer and consumer to consumer services as well. The significant revenue-earning services include electronic payments services, marketplace, and data centering cloud computing.

The business model of Alibaba is quite different as compared to other companies like eBay or Amazon. The company provides a platform for Chinese suppliers, where they can display their goods and can attract consumers all over the world.

Suggested reading:How to Buying From Alibaba : Ultimate Guide

Buy From Alibaba·  Chinabrands

Chinabrands is a Chinese e-commerce company and shares the warehouses. The company offers products from Chinese manufacturers to small businesses or retailers from all over the world.

Here, dropshipping API integration is available, which helps the drop shippers to upload the products via API so that you can synchronize price and inventory in real-time.

The best products you can get here includes the following

  1. Mobile phones and computers
  2. Consumer electronics
  3. Fashion apparels and accessories
  4. Toys and hobbies
  5. Outdoor and sports
  6. Health and beauty
  7. Delivery time

The company promises to dispatch the package within 24 hours and provide the tracking number. For the flat rate shipping, it helps the packages by the post office and takes about 7 to 25 business days to most of the countries in the world.


·  Made-in-China

Made-in-China was founded in 1998, and it is operated by the Focus Technology Co., Ltd. The company facilitates global trade among worldwide buyers and Chinese suppliers.

The company also provides information related to Chinese goods and tries to offer the best products.

The company is a multilingual marketplace, so you will not face any kind of communication issue here. You can communicate in Spanish, French, Russian, Italian, and German. The site serves the English countries most effectively.

Made-in-China has a consumer rating of 1.29 stars. The company ranks at the 12th position among the sourcing sites. The only issue you can face is customer services, which are not as good as one can expect to be.

Suggested reading:Made in China vs Alibaba: Which one is better?

Made in China

·  LightInTheBox    

Light in the box is a global online retail company that delivers products directly to consumers all over the world. The company offers the customers to get a wide variety of goods at attractive prices, which they can buy very quickly from the site.

Here you can get the products from various categories, including small accessories, apparel, gadgets, and home and garden.


·  Banggood

Banggood is a Chinese company that offers retail goods. It provides you more than 200,000 products from many categories, including mobile phones, remote control toys, electronics, beauty, fashion, jewelry, and many more.

All the products they sell are selected after a careful inspection. The website is updated regularly to offer the latest and trending products to the consumers. Banggood offers a large number of products including

  1. Electronic gadgets
  2. VR headset and 3D printer
  3. Smartphones and drones
  4. Toys and hobbies
  5. Home and garden

The time of delivery may vary between 7 to 20 days to North America and Europe. The company also has 37 local warehouses around the planet.

· DealExtreme

DealExtreme is considered to be the best alternative to the AliExpress or DHGate. The company offers more than 300,000 products. The price of goods is meager and affordable. Beside it, the site also provides fast refunds and replacements.

The company offers free shipping all over the world. And it is a safe and reliable place to get your required products. It may take 20 to 30 days for the delivery of the products, and at maximum, it may take up to 3 months.


Frequently Asked Questions

When you are going to start your dropshipping business, many queries may arise. A few of them with suitable answers have been given here.

·  Why Is Aliexpress So Cheap?

Whenever you buy from AliExpress, you will feel that it is very cheap. There can be many reasons, like you are buying b bulk, or you are getting the products directly from the supplier.

And above all, the labor in China is quite cheap, and raw materials are available in their home town, which ultimately decreases the cost of goods.

·  How Do I Find The Best Supplier On Aliexpress?

The supplier is a vital factor that can ensure the success of your business. A good, reliable, and trustworthy supplier can make your small business the most successful business.

There are many ways to get trustworthy suppliers like trade shows. Similarly, AliExpress also helps you to get the best supplier. The company finds the most reliable and trustworthy suppliers for you, and you can connect with them all to find the best one or the one which suits you the most.

·  Does Aliexpress Have Warehouses In The US?

Well, it is a marketplace where various brands advertise their products and then send the products to the consumers. They do not have any warehouse as Amazon has.

·  Does Dhgate Sell Fake Stuff?

Well, DHGate and many there suppliers provide the products with private labeling. It means you are not getting the product from the real manufacturer. It is illegal to sell the goods with your label even when you are not the manufacturer.

·  How Long Do Dhgate Orders Take?

The delivery time depends on many factors like country or way of shipment, so it is hard to estimate the exact delivery time. Usually, it may take from one to two weeks to deliver the orders and may take more time depending on your location.

How Leeline Sourcing Help You Import From China.

Import agents help in getting assistance in foreign business and provide transportation and clearance services.

Leeline sourcing connects the local or domestic companies with international shipping services.

The company finds the best suppliers from China and offers them a platform to connect international buyers.

And help the buyer to get the most reliable and trusted suppliers. Beside it, the Leeline Sourcing can visit the factories also to assure the high quality of goods.

Final thoughts on Aliexpress vs Dhgate

When it comes to AliExpress vs. DHGate, both the companies do not have much difference as both of them provide Chinese products at the international level.

Both companies have the most prominent suppliers and sellers. We can thrive in foreign trade. So, both companies are equally beneficial for your dropshipping business.

While choosing any one of them makes sure you have done plenty of research, as it is the only way going to assure you of the success of your business.

Though it is a challenging decision, later on, it will guarantee you a successful dropshipping business.

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Article by:

Sharline Shaw

Hey I'm Sharline, the founder of Leeline Sourcing. With 10 years of experience in the field of sourcing in China, we help 2000+ clients import from China,Alibaba,1688 to Amazon FBA or shopify. If you have any questions about sourcing , pls feel free to contact us.